Analyst, Trust and Safety, Modern Creators and Formats

Analyst, Trust and Safety, Modern Creators and Formats

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• Bachelor's degree or equivalent practical experience.
• Candidates will typically have 4 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or related fields.

Experience in SQL, data analytics or statistical analysis. Experience in leading projects/programs over multiple quarters.

Preferred qualifications:

• Experience working with abuse, spam, fraud or malware.
• Experience working on product policy analysis and identifying policy risks.
• Experience using statistical analysis and hypothesis testing.
• Excellent influencing skills, with the ability to work in a dynamic environment.

About the job

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety. The Modern Creators and Formats (MCF) mission is to empower users to connect and contribute directly to Search. If Search is going to continue to meet the diverse needs of our users, we need to ensure that the web continues to grow with the right content. Trust and Safety (T&S) is a team of user trust experts who think big and aim high to earn every user’s trust. We cultivate thought leadership, domain expertise, innovation and a cross-product perspective to help Google stay ahead of abuse and deliver trusted and safe experiences to all users. At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Responsibilities

• Lead and manage multi- quarter, high-visibility trust projects (e.g., build critical trust protections to fight abuse in user generated content space, scale user base to key markets while meeting trust metrics). Analyze and debug escalations and identify trends that can indicate bigger product risks.
• Use technical acumen to drive project delivery, challenge proposals and identify risks. Manage multiple projects of moderate to high complexity and scope against crashed timelines.
• Perform complex data analysis to derive insights that help identify and fight abuse across our products.
• Drive usage and adoption of AI efforts for effective abuse fighting by identifying opportunities to reduce Operational Expenditure (OPeX), catch abuse faster or improve quality of decision making.
• Perform on-call responsibilities on a rotating basis, including weekend coverage as needed.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. #J-18808-Ljbffr