IT Operations Manager, Airport System (Sensors) | Job Code: RYN
Job details
Contract Duration: 12 Months Working Location: Changi Working Hours: Normal Office Hours (with 24/7 standby) - will be compensated by time off and support remotely. We are looking for a proactive and service-oriented individual to implement IT initiatives and deliver IT operations excellence for our airport. The candidate will be responsible for technical assessment, project management, solution deployment, operations, and support of Airport IT solutions and IT-managed Services. Roles & responsibilities:
- Work closely with various stakeholders, both internal and external, to troubleshoot and resolve incidents.
- Work with both internal and external technical teams to propose overall technical solutions and key performance indicators to measure success.
- Perform proper project and change management to ensure delivered solutions meet technical, functional, performance, and business requirements.
- Perform, review, and enhance business and IT processes as part of the continuous improvement effort.
- Responsible for project delivery, coordination, site supervision, including but not limited to permits applications and submissions
- Manage 24/7 operations, maintenance, compliance, and renewal of Airport IT systems located across Changi Airport premises. Candidates who are cognisant with industry best practices are preferred.
- An accredited Bachelor’s degree in Information Systems / Technology, Computer Science, Systems Engineering, or related discipline.
- Minimum two years of work experience in the related technical domains and industry.
- Certifications in IT Service Management (ITSM) and IT Project Management will be preferred.
- Demonstrated knowledge in Networking, System Administration, and Cyber Security is a plus.
- Strong data analytical and project management skills.
- Good communication, verbal, written, and presentation skills to effectively describe and demonstrate proposed solutions to internal and external parties.
- Proactive with a sense of responsibility, acute at discovering and solving problems.
- Self-motivated.
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