Member Services Administrator

In partnership with our client Sedgwick are seeking an experienced administrator. This is an excellent opportunity f or an experienced administrator with strong communication skills. This is a permanent role based in Dublin 1. The Role: Reporting directly into the Head of Member Services, the successful candidate will have previous administration and customer service experience. This is a hybrid role, at least two days in the office. The role of the Member Services Administrator includes but is not limited to the following key responsibilities:

• Process membership applications and renewals, including maintaining accurate membership records in the database.
• Provide customer service for all membership enquiries.
• Assist in the monthly reporting on membership figures.
• Establish and maintain effective working relationships with both members and corporate clients.
• Assist with the CPD annual returns and audit process.

• Minimum 2 years’ experience in an administration role.
• Evidence of excellent customer service.
• Excellent attention to detail and organisational skills.
• Strong oral and written communication skills.
• Advanced level of numeracy and literacy.
• High level of IT skills and good working knowledge of Microsoft Office Suite, Outlook and Database Management. Experience with Quercus an advantage.
• Fluent in English, both written and spoken.