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Home Online Desktop Support Engineer

Desktop Support Engineer

Full time at DYNAMIC HUMAN CAPITAL PTE. LTD. in Online
Posted on May 8, 2024

Job details

About Our Client:

  • An IT company which is providing comprehensive range of IT products & IT services.
  • Working Hour: Monday - Friday 9.00am - 6.30pm
  • Location: Kaki Bukit Avenue
  • Salary Package: Up to $3,300
  • First year will be a contract role, if perform well can be converted to permanent role
Job Responsibilities:
  • Maintain IT peripherals, including backup and recovery processes.
  • Perform set-up, installation, re-installation, or migration of IT peripherals.
  • Manage the relocation of IT peripherals within the premises.
  • Offer onsite support at clients' locations, along with remote assistance via phone and email, and standby support for IT-related requests from clients/end-users.
  • Diagnose and resolve hardware and software issues.
  • Administer user profiles.
  • Coordinate with other IT maintenance vendors to report problems and ensure timely resolution.
  • Handle service calls and follow up until the issues are resolved.
  • Install and configure software as per customer standards.
What You'll Need to Succeed:
  • Minimum ITE / Diploma in IT or equivalent.
  • At least 1-2 year(s) of working experience in IT field User support experience is preferred.
  • Basic networking support & supporting in OS platform.
  • Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative.
  • Able to work under pressure and in a fast paced environment
How To Apply: Please click “Apply” if you are interested & fit to the role. We regret to inform you that only shortlisted applicants would be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration. Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement. Dynamic Human Capital Pte Ltd | EA License No.: 12C6253 Toh Qiu Wei | EA Personnel No.: R23116260

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