Operations Manager

Key Responsibilities:

• Develop and implement operational strategies, policies, and procedures to optimize efficiency and effectiveness across all departments.
• Oversee daily operations to ensure smooth and efficient workflow, timely delivery of products and services, and adherence to quality standards.
• Manage and coordinate operational activities.
• Monitor key performance indicators (KPIs) and metrics to assess operational performance, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with department managers to set operational goals and objectives, allocate resources, and track progress towards achieving targets.
• Lead and motivate a team of operations staff, providing guidance, support, and coaching to help them achieve their full potential and meet performance expectations.
• Establish and maintain effective communication channels within the organization, fostering teamwork, collaboration, and transparency.
• Ensure compliance with company policies, procedures, and regulatory requirements, including health and safety regulations, labor laws, and environmental standards.
• Develop and maintain relationships with clients and external partners to negotiate contracts, resolve issues, and optimize service delivery.
• Prepare and present regular reports and updates on operational performance, project status, and key initiatives to senior management and stakeholders.

• Bachelor's degree in Business Administration, Operations Management, or a related field; Master's degree preferred.
• Proven experience in operations management, with a minimum of 10 years of experience.
• Strong leadership and management skills, with the ability to inspire and motivate teams to achieve goals and drive results.
• Excellent problem-solving abilities and analytical skills, with the ability to identify issues, analyze data, and implement effective solutions.
• Outstanding communication and interpersonal skills, with the ability to interact effectively with employees at all levels of the organization.
• Proficiency in project management methodologies, process improvement techniques, and operational best practices.
• Familiarity with industry-specific regulations, compliance requirements, and quality management systems.
• Advanced computer skills, including proficiency in Microsoft Office Suite and other relevant software applications.

• Bachelor's (Required)

• work: 8 years (Required)