Operations Manager, Safe Revenue, Trust and Safety

Operations Manager, Safe Revenue, Trust and Safety

corporate_fare Google place Dublin, Ireland Apply

• Bachelor's degree or equivalent practical experience
• Candidates will typically have 7 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or related fields
• Experience in digital content moderation and reviewing online content
• Experience in fraud investigations and policy enforcement operations of digital content
• Experience in building robust operations, workflow design, and process documentation in a Trust and Safety environment

Preferred qualifications:

• Knowledge in data analysis, complex problem-solving, and efficient execution
• Ability to work well in a cross-functional team environment with a focus on knowledge sharing and collaboration
• Excellent communication and presentation skills with the ability to influence cross-functionally across various levels
• Track record of proactively improving processes and effective problem-solving skills

Willingness to challenge the status quo and take informed risks to drive more effective, efficient, and systemic solutions

About the job

We prioritize user experience, promote developer success through consistency and trust, and make the mobile experience the safest it can be across Google Play, Android, and Chrome Web store.

Responsibilities

• Manage operations for review and enforcement strategies applicable to Google Play’s Payments policies.
• Demonstrate core process knowledge to improve workflows and operational workstreams.
• Build deep policy knowledge and product expertise to implement, execute, and iteratively improve enforcement operations.
• Lead complex projects involving multiple-stakeholders to improve abuse detection systems and mitigate user harm.
• Partner closely with stakeholders across T&S and other cross-functional teams such as Product, Engineering, Business Development, and Legal.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. #J-18808-Ljbffr