Project Manager

Closing date for receipt of applications is Friday (16/02) at 17:00 Agency support not required for this role About Pepper Advantage Ireland:  Pepper Ireland is a leading asset manager andprovider of third-party loan and advisory services. Established in September2012, the company has operations in Dublin and Shannon, employing over 600 people. Pepper has over €30 billion of loanand commercial real estate assets under management. These are comprised ofcommercial real estate portfolios and residential mortgages, as well aspersonal, small, and medium enterprise (SME) and auto loans. Pepper in Ireland is part of thePepper Group, a diversified, global financial services business. Pepper Groupfocuses on three key disciplines across the residential and commercial propertysectors: Lending, Advisory and Asset Management. Pepper Group is headquarteredin Australia, where it has been operating since 2001. About this Role: Thisrole will be responsible for managing the implementation of projects on aday-to-day basis mainly digital projects but also across a range of regulatory,operational, on/off boarding and technology projects. Ensuring delivering theproject in accordance with approved Project Management methodologies and PepperSDLC, ensuring a high level of customer service whilst adhering to allcontrolled policies, procedures, and legislative requirements while minimisingrisk. Thisrole reports to the Head of Strategic Projects and is part of the Change Team,the Project Manager will be responsible for managing multiple projects indifferent stages and full end to end project lifecycle management. Location: Dublin Permanent/Full time Key Responsibilities Project Management and Delivery

• Effectively deliver assigned projects to ensure Pepper Advantage can meet its commitments in the execution of digital, regulatory, operational and information technology initiatives.
• Work with business =stakeholders to define the project scope, requirements & timelines.
• Plan, lead, monitor and report (to all levels) on the work of project teams to ensure delivery meets functionality, quality, cost and time commitments.
• Co-ordinate delivery with relevant departments; manage, monitor and control internal resources to deliver project objectives.
• Analyse actual performance against the plan and adjust accordingly with plan objectives.
• Define and embed a strong and proportionate level of governance throughout the project
• Define, own & manage communication for the project at all levels, project, customer, Change Leadership, ExCo
• Throughout delivery ensure strong lessons learned principles are embedded
• Be the driving force behind the project
• Identify stakeholders (internal & external); define and implement a communication plan to ensure the project delivery meets expectations
• Build and maintain strong relationships with stakeholders / customers
• Ensure that all project artefacts are published and agreed where required
• Define and build the appropriate level of contingency into the plan to protect time, cost and quality objectives
• Create and maintain a risk & issue log, agree owners and mitigating actions, escalating where appropriate
• Holistically analyse risk across the project and take corrective action promptly
• Co-ordinate testing programmes to ensure rigorous User Acceptance Testing is conducted to minimise risks
• Manage the project budget and ensure processes are in place to track costs
• Ensure any deviations from the approved project budgets are reported

• Achievement of Peppers commitments in terms of regulatory, operational and information technology initiatives
• Achievement of goals as set for each project and within timeframe and budget
• High level of customer/stakeholder satisfaction measured by feedback
• Strong leadership skills.
• Track record or operating at a senior level.
• Clear and concise risk management processes in place
• Projects delivered on/under budget and within project timelines
• Project governance, clear and concise weekly project reporting
• Candidates should be highly professional, self-motivated with excellent communication and problem-solving skills.
• Minimum of 5 years’ experience working as a Project Manager in Financial Services/Insurance.
• Experienced in delivering multiple projects end to end and management throughout the full project lifecycle, on time and within budget.
• Significant experience and knowledge of supporting transformational change in a Retail mortgage servicing business.
• Experience working with technical and non technical business teams to manage internal and external business needs to drive functional and technical requirements
• Experienced in MS Office suite
• Experience and knowledge of change management principles, methodologies and tools
• Ability to take a ‘Hands On’ approach where required
• Strong understanding of all aspects of SDLC
• Experience working with senior & C suite stakeholders
• Experience leading and directing teams in a fast paced, pressurised environment across multiple locations

• Professional Qualification in Project Management e.g., Agile, PMP, Prince2
• Financial services experience and knowledge of financial products
• Leadership and team management abilities.
• Able to adapt and respond to changes in projects, environments and priorities.
• Ability to multi-task and work with stakeholders at all levels.
• 3rd party management experience.

• Experience in financial regulatory projects
• Selfmotivated, meet tight deadlines, and possess enthusiasm to learn newdisciplines.
• Articulate, confident.
• Creating and Managing complex Project Plans / Run Books
• Detailed and clear weekly project reporting
• IT Knowledge – General
• Accuracy & Quality
• Analytical Thinking
• Communication & Interpersonal Skills
• Strong Communication Skills- Written and verbal.
• Problem solving
• Conflict Management
• Good stakeholder and customer focused management skills