SEM/ Performance Marketing Director
Job details
WHO ARE WE? Kaliber is a performance marketing agency & consultancy composed of passionate digital marketers that offer thought leadership, world-class strategy, and execution for our fast-growth clients. We take major pride in learning & development for our team, sharing over $500M in experience in digital advertising. Kaliber has a diverse portfolio of clients, a team of over 30 performance experts across 6 countries, and a welcoming company culture. Requirements ABOUT THE ROLE We’re looking for a director-level professional with over 8 years experience in the Performance Marketer vertical who will be accountable for our entire performance department. With a strong grounding in and deep understanding of the Digital Marketing world, you will be an effective strategist and fixated on driving performance in the team and for the clients. Being a tool-agnostic individual, you will be pushing boundaries and constantly refining strategies and tactics to achieve KPIs in a business-sustainable manner. You believe in our framework of delivering 1-to-1 user messaging through performance marketing tools and have a keen eye for both Brand (Creative) and Performance. RESPONSIBILITIES Delivery Management (40%)
- Drive the Performance Team to achieve client KPIs
- Directly contribute to the management of top tier clients
- Maintain an overview of resourcing, budget pacing and goal pacing across all clients and teams
- Own the performance and budget pacing of key accounts and drive the performance team to achieve KPI
- Develop marketing strategies and direction for new clients - groom performance managers to adopt learnings of your strategies
- Contribute to the onboarding of new clients by creating media plans and performance roadmap in collaboration with the Performance Team
- Signs-off on media plans and performance roadmaps
- Work closely with Data team on producing solutions that will drive the efficiency in reporting, insights and campaign management
- Constantly reviewing the operation of the Performance Team and drive efficiencies in delivering significant impact
- Review time tracking report to
- Drive revenue growth by identifying opportunities to sell additional services based on the needs of clients
- Secure account stability and profitability by ensuring client happiness in a business-sustainable manner
- Develop best practices, processes, and SOP in delivering successful account management
- Contribute to resource planning and business forecasts
- Ensuring the team is delivering within the scope of work and managing scope-creep
- Set the standard for performance road mapping, project management, media planning, campaign experimentation, and budget management
- Lead and develop Performance Managers, and Performance Specialists
- Develop our internal processes by documenting procedures, streamlining work, improving communications between teams, and owning the onboarding process of clients and new hires
- Conduct individual development plan and performance review with direct reports
- Observe and coordinate training for development areas at an individual and team level
- Be proactively involved in training and development of performance members; developing the skills of team through on-the-job coaching, support, and guidance
- Ensuring the team’s adherence to the correct processes and following best-practice
- Strong pulse on productivity (client hours bought vs actual delivery)
- 8+ years of managing successful performance marketing teams ideally at an agency or ad tech provider
- 3+ year of people management experience
- Proven track record in creating effective operations and driving significant impact in the management of paid campaigns
- Strong entrepreneurial skills
- Strong analytical skills
- Demonstrated success in managing numerous client campaigns and managed over $5M in annual advertising spends
- Expert proficiency in Paid channels: Search, Social (Facebook, IG, LinkedIn, TikTok, etc), Programmatic, Video Ads, Display, and Email
- Elasticity to manage from strategy to planning, to execution, to optimization, to strategic refinement
- Excellent people leadership capabilities
- Superb communication skills (written, verbal) and collaboration skills (co-located, hybrid, virtual)
- Comfort working in fast-paced geographically dispersed teams
- Hybrid-Remote team
- Flexible working hours
- Fast-growing startup company
- Friendly work environment
- Paid time off, including sick leaves and emergency leaves
- Provision for company-owned laptop
- Opportunities to develop into senior management roles
- and more!
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