People Operations Coordinator - EMEA

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

We are looking for a People Operations Coordinator, EMEA to support the People Operations team. As a key part of our broader People team, this individual will work across HR to provide a consistent and excellent experience to our employees. In this role, you will have a direct impact on our employees’ experience at Docusign. This position is an individual contributor reporting to the Manager, People Operations EMEA. Responsibility

• Provide quality operational support to business units in EMEA in order to deliver a valuable HR management service
• Coordinate key HR processes such as onboarding & new hire orientation, background checks, employment contracts, work authorization documentation, employee changes, terminations and promotions
• Assist with employee pre-hire processes, including but not limited to background checks, new hire paperwork, employment contracts and background checks
• Manage employee leave of absence requests across EMEA
• Build and maintain electronic employee files
• Respond to general HR inquiries regarding but not limited to HR policies, benefits, employee data, employment verifications and systems
• Continually seek opportunities to create, improve, and impact HR Ops processes, collaborating with Global People Operations for alignment
• Prepare and issue employee change documentation in a timely manner
• Collaborate with Recruiting, Payroll, Benefits, HRBPs, IT and other partners
• Contribute to the development and maintenance of HRIS and in the simplification and improvement of its workflows processes
• Audit employee changes in HRIS system encompassing but not exclusive to hiring, termination, promotions, data changes, leave of absence
• Create and maintain process documentation
• Coordinate all statutory & regulatory HR reporting requirements other ad hoc responsibilities based on business needs

Job Designation

Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time. Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• BA/BS Degree
• 2+ years HR or Recruiting related work experience in a high growth organization

Preferred

• Experience with Workday or another HRIS system
• Experience with ServiceNow or other ticketing systems
• Strong familiarity with Google Suite (Google Sheets, Google Docs, etc)
• Ability to think outside of the box and work in a fast paced and high volume environment
• Strong analytical and project management skills with a keen eye for detail
• Self-directed problem solver with the ability to contribute to the organization’s success
• Proven ability and track record in working in a fast paced, growing organization, spanning multiple time zones
• Experience working with leave of absences in the EMEA region
• Enjoys problem-solving, thinking creatively and prioritizing multiple tasks & projects
• Personal credibility and a proven track record to maintain discretion and confidentiality
• Excellent interpersonal skills to establish effective relationships with key stakeholders across many locations
• Exceptional attention to detail
• Excellent written and verbal communication skills

Life at Docusign

Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign provides reasonable accommodations for qualified individuals with disabilities in job application procedures. If you need such an accommodation, including an accommodation to properly use our online system, you may contact us at accommodations@docusign.com . If you experience any technical difficulties or issues during the application process, or with our interview tools, please get in touch with us at taops@docusign.com for assistance. #J-18808-Ljbffr