Account Director - Commercial Lines- Dublin Arachas · Sandyford, Dublin, Santry · Hybrid Remote
Full time
at Arachas Corporate Brokers Ltd
in
Online
Posted on May 8, 2024
Job details
Account Director – Commercial Lines- Dublin
The purpose of this role is to manage a portfolio of existing clients and execute a constantly evolving pipeline to quote and secure new clients within a dynamic team setting. The role entails managing new and existing commercial accounts in conjunction with the Regional Director. Sales and Activity Management:- Responsible for Managing Client insurance requirements including inviting, securing and documenting renewal as well as mid-year alterations and claims handling in line with agreed protocols and procedures
- Provide support and guidance to Account Executive(s) on clients.
- The achievement of other upsell / cross sell targets
- Ensure agreed processes are followed in all matters
- Manage aged debt and premium collection
- Comply with all Management Audit Requirements
- Seek, quote and convert quotations for New Commercial Insurance Business.
- Meet income retention, income acquisition and referral targets set.
- Build long term trusted relationships with customers, through understanding their needs and being a true partner.
- Enable customers to make informed decisions, through sharing of best advice and knowledge.
- Provide professional, action-orientated and timely service to our customers, staff and management
- Put customers at the heart of everything you do, aiming to delight them during every interaction to build loyalty
- Work closely with designated Account Executives and Team Lead.
- Work as part of a Team environment to ensure all your customer needs are met
- Assist in achieving the overall objectives of the Commercial Lines Team.
- Working together to ensure the Team is on track to meet Arachas Retail monthly and yearly targets.
- Work with the Team Leader and Compliance Teams in ensuring that quality of file records meets prescribed standards.
- Candidate must demonstrate the ability to work in a team environment with a high energy level.
- Strong communication skills are essential. Excellent communication skills and a strong client relationship background.
- Possess a positive, can do attitude with the ability to adapt to and embrace change.
- Attention to detail. Motivated, self-starter who will work on their own initiative and appreciate the regulatory nature of the business.
- Possess the ability to manage deadlines & prioritise workload. An aptitude for selling and flexibility in working hours to meet tight deadlines.
- Demonstrate good technical & product knowledge. Excellent negotiation skills and an understanding how best to negotiate between price and risk.
- The ability to prioritise workloads and adapt to unforeseen events.
- A good degree of personal organisation and a structured approach to time and resource management. Strong IT and organisational skills.
- 5 years commercial experience in SME.
- CIP qualified as a minimum and studying towards the ACII.
- Compliant with the Central Bank’s Minimum Competency Code and Fitness & Probity.
- Previous experience in a similar role
- Significant technical insurance knowledge.
- Proficient in Office, including Outlook, Word & Excel.
- Ability to develop relationships with insurers and clients. An enthusiastic and flexible approach, along with demonstrated attention to detail.
- Willingness to learn & develop
- Strong work ethic
- Commitment to ongoing professional development. Quick learning capabilities and an aptitude for understanding the variable elements of insurance products.
Account Director – Commercial Lines- Dublin
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