Lead Ancillary Sales Officer
Full time
at Qatar Airways
in
Qatar
Posted on May 8, 2024
Job details
About the role Qatar Airways are excited to be launching a new opportunity to join our Distribution & Ancillaries team as a Lead Ancillary Sales Officer. As a Lead Ancillary Sales Officer, you will be responsible for supporting the Ancillary Services team with product development planning and project implementation across all QR sales channels. In addition, the role is also responsible for carrying out ancillary product’s day-to-day operations and enhancements to the current sales channel’s capabilities to generate incremental revenue and support commercial ancillary targets. As part of your daily responsibilities, you will also:
- Apply good understanding of principles & concepts of ancillary services processes and procedures in Qatar Airways, and ensure full and accurate information is shared within the team, addressing complicated queries where required.
- Evaluate and analyze new ancillary products and innovative technologies that meet Qatar Airways Ancillary Strategy, including providing analysis, support and strategic insights.
- Support in delivering the ancillary product project implementation, roadmap (all connection options), monitoring against internal and external SLAs, as and where required.
- Provide proactive and constructive input to projects across commercial teams to maximize revenue.
- Work closely with Ancillary partners and translate that cooperation to ancillary strategy and implementation.
- Develop and enforce legal framework to ensure that new and existing partners align with Ancillary best practices and policies.
- Cooperate with the Ancillary team on internal and external marketing tools to introduce products.
- Work directly with project managers, commercial marketing team, and digital marketing team to successfully implement key ancillary marketing campaigns.
- Prepare and present regular revenue performance reports on ancillary services.
- Drive ancillary sales across the network through regional commercial teams.
- Conduct monthly performance reviews with stations or regions to highlight ancillary performance, new developments and opportunities.
- Ensure processing of confidential data and information is done with accordance to the guidelines at all times.
- High School Qualification / Vocational Diploma or equivalent with Minimum 5 years of job-related experience OR Bachelor's Degree or Equivalent with Minimum 4 years of job-related experience.
- Excellent command of the English language – both written and spoken.
- A proven ability to work and negotiate within a multi-national and multi-cultural environment.
- Prior experience in managing fare products and incentive tools with trade partners.
- Excellent skills in MS Office.
- All internal candidates can only have three active applications at any point in time.
- All internal candidates must have completed a minimum 10 months in their current role in order to apply for a new role
- All internal candidates with an active final warning letter will be automatically disqualified from the recruitment process
- If you are Cabin Crew or Deck Crew (Qatar Airways & Qatar Executive) candidate, you would require a NOC to apply for this role.
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