Cards Operations Officer / Executive, Authorisation services
Job details
JOB DESCRIPTION - Cards Authorization Services (Issuing and Acquiring) - Fraud control monitoring - Freezing of accounts related to Police production orders - Temporary credit limit processing - Customer Service Hotline - Processing of VISA incoming and outgoing files - Product knowledge briefings and assessments - SST monitoring - Monitoring of critical services and assisting in PIVs JOB RESPONSIBILITIES Handling authorization services, fraud control monitoring, temporary credit increase requests (after office hours) and customer services hotline (midnight to 8:30 a.m. / 9:00 a.m.) for the bank. JOB SKILLS Analytical JOB REQUIREMENTS Degree or Diploma in a related field preferably (Banking, Business, Finance and related fields) - Minimum 3 years of related experience - Able to work on a rotating shift basis - Excellent analytical skills - Team player with pleasant personality and good interpersonal/ communications skills - Possess a strong sense of responsibility and commitment - Willingness to learn on the job
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