Regional Presales Technical Consultant (Software Solution)

Regional Presales Technical Consultant (Software Solution) Samsung Asia Pte Ltd Based in the regional headquarters for Southeast Asia & Oceania, this technical consultant is responsible for providing consultative technical advice and integral support to secure / ensure the seamless implementation of large scale/complex enterprise projects in the Southeast Asia & Oceania region.

• Support Samsung subsidiaries in understanding and creating opportunities with Samsung Software Solution Product and other B2B Solution Product (such as MagicINFO/ Lynk Cloud) in Southeast Asia & Oceania
• Provide consultative pre-sales technical support for the development and implementation of complex solutions focused on driving Samsung’s suite of enterprise offerings.
• Create detailed design and implementation specifications for complex products/ applications/ solutions and provide consultation to prospective users
• Provide detailed specification comparisons against competitors and enable internal sales team on Points of Concept (POC)
• Use in-depth industry and product knowledge to provide technical expertise to sales teams and end customers via sales presentations and product demonstrations
• Assist sales teams in the potential applications of enterprise offerings to meet customer needs.
• Preparation of detailed product specification for the development and implementation of customer products/applications/solutions (with knowledge of Linux OS, C/C#, HTML, JavaScript, Open API etc)
• Assist sales teams and partners with on-site troubleshooting and technical assistance during project implementation phase
• Conduct periodical training sessions for customers and partners
• Create regular (pre-sales) reporting using existing Samsung tools

• Degree/Diploma in computer science, engineering or equivalent
• At least 6 or more years of work experience in pre-sales and technical support for IT products and services with preferably strong technical knowledge and hands on experience
• Personnel who can provide solution consulting based on experience and understanding of software development
• Proven technology knowledge of IT concepts, understanding of Samsung products, basic solutions and technical requirements
• A background in thin client or network solution (CISCO, HP, etc.) would be preferred
• RMS (Remote Management System) for Cloud solution
• CMS (Contents Management System), PMS (Property management System) software solution knowledge for Hospitality industry.
• Software Solution and System Integration experience.
• Good network in Digital Signage and/or thin client industry
• Team player, ability to collaborate effectively in an international, multi-cultural environment
• Able to work and deliver in a fast paced environment
• C/C#, HTML, JavaScript, Open API skills preferred