Swimming Pool Technician

Mantis, part of the Luxury & Lifestyle division of Accor, is a leading, conservation-focused hotel group with curated hotels, eco-lodges and waterways experiences located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.

Job Description

Swimming Pool Technician Responsible for pool cleaning and maintenance, including surface cleaning, filter replacement, vacuuming, and chemical balancing. Conduct equipment repairs to ensure pool functionality and perform preventive maintenance for efficient operation. Manage draining and seasonal preparation tasks, operate company vehicles stocked with tools and chemicals, and interact with customers to coordinate service appointments and address inquiries. Additionally, handle equipment management by loading and unloading tools, and utilize technology such as time tracking and pool service apps for job management and customer follow-up. What is in it for you:

• Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!
• Ignite your skills with our cutting-edge Academies for rapid professional growth.
• Cultivate your talents and watch your career flourish, locally and globally.
• Drive change through impactful Corporate Social Responsibility activities.
• Immerse yourself in a vibrant work environment with extraordinary colleagues.
• Join us on a direct path to success as we skyrocket to new heights!

Key responsibilities:

• Pool Cleaning and Maintenance: Clean pool surfaces, empty and replace filters, and perform vacuuming to remove debris. Test and adjust chlorine and pH levels to maintain water quality. Add chemicals as needed.
• Equipment Repair: Identify and repair issues with underwater light fittings, cracks, leaks, and faulty equipment to ensure pool functionality.
• Preventive Maintenance: Conduct regular preventive maintenance tasks to ensure pool systems operate efficiently.
• Draining and Seasonal Prep: Drain pools and water lines for repairs or seasonal preparation.
• Customer Interaction: Coordinate service appointments with customers, address their pool maintenance inquiries, and accurately log billable hours.
• Equipment Management: Load and unload tools and equipment from work vehicles and maintain organized inventory.
• Technology Utilization: Utilize time tracking and pool service apps to manage job details, review daily tasks, and follow up with customers.

Qualifications

• Education & Experience:: High school diploma or GED equivalent. At least 1 year of prior experience as a pool technician.
• Technical Knowledge & technology Proficiency: Proficiency in common pool cleaning and maintenance practices, including equipment handling and chemical usage. Experience with scheduling or routing apps preferred, although training can be provided.
• Personal Attributes: Strong attention to detail, positive attitude, and a diligent work ethic. Ability to work both independently and collaboratively in a team environment.
• Communication Skills: Effective communication skills, with proficiency in multiple languages being a plus.
• Customer Service: Friendly, professional, and respectful demeanor when interacting with clients.

Additional Information

​​​​​ Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor?  We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  About Mantis Collection: Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS