Head Of Strategic & Digital Transformation Jobs In Saudi Arabia | SABB

Head Of Strategic & Digital Transformation Jobs In Saudi Arabia | SABB

Job Responsibilities:

• Develops and implements strategic plans in line with the division’s objectives.
• Supports the development of the workforce plan for the division by providing inputs on own department’s workforce forecasts.
• Manages and controls the operating framework for the department, provides guidance and support, ensures implementation and review of work processes in order to achieve high performance standards and continuous improvement.
• Prepares and manages the annual budget for the department and reporting sections in conjunction with the division’s budget and secures subsequent approvals, tracks expenditure and ensures adherence to the budget.
• Leads development, delivery, and oversight of strategic and digital transformation priorities in CIB
• Represent CIB in management committees/meetings related to strategic & digital transformation of CIB.
• Drives collaboration with HSBC on strategic & digital transformation
• Ensures effective annual technology plan and IT book of work for delivery of CIB strategy
• Leads Customer Experience KPI improvements and implements customer surveys
• Assesses development and tracking of customer journey SLAs and KPIs
• Ensure risk mitigation be central to all initiatives. Actively raising MSIIs when necessary.
• Leads and oversight of design, configures and tests new processes and ensure that the same are incorporated in the application systems as per business requirements
• Leads implementation of IT projects and ensures timely roll out
• Oversees systems analysis in system design and proposes solution architecture.
• Works with vendors, third parties, and Fintech partners for innovations on digital value propositions, future expansion plans, and scheduling cost and quality management during execution of projects.
• Develops a continuous talent pipeline for key roles in the department and provides mentoring for high potential talent in the team.
• Monitors and enables the achievement of goals and key performance indicators for direct reports and ensures effective implementation of the performance management process in the department.
• Develops talent within the department by providing guidance, ongoing feedback, coaching and development opportunities to individuals to enable achievement of the defined goals.
• Governs implementation of risk-related policies and processes (operational, regulatory, financial, informational, reputational and audit risks) for the department, ensuring that that these meet regulatory and internal control requirements.
• Reviews implementation of the internal control systems in line with relevant operating procedures and regulatory requirements and takes corrective action based on audit findings.

Job Requirements:

• Bachelor’s degree in any relevant major.
• Preferable to have qualifications in one or more of (Project Management, Lean Six Sigma, Design Thinking, Agile, Lite Automation).
• Preferred 12 years of relevant experience with at least 3 years in a similar role.
• Prior experience of transformation in a similar industry.