Visa & Global Mobility Specialist

Responsibilities

• Manage flow of information and documentation between clients and Atlas regarding immigration cases.
• Manage case initiation process and fact gathering. Ensure that all the information provided by the client is accurate and correct.
• Responsible for ensuring all documentation is collected, complete and returned timely. Follow up with client to obtain outstanding documentation, if needed.
• Development & Implementation of Mobility products services
• Work on securing partnerships to develop streamline services such as Corporate Housing, Shipment of Household Goods, Corporate Leases and Expat Tax & Compliance Services, through global vendors.
• Manage day-to-day interactions with a complex and high performing set of mobility vendors across the region to ensure a smooth experience for the expats.
• Coordinate, assemble, print (if needed) and organize all incoming case start materials in an organized and efficient manner.
• Prepare immigration-related correspondence (e.g. employment confirmation letters, invitation letters, travel packets, business introduction letters, etc.) for clients, as needed.
• Liaise with legal firms, or with immigration authorities directly, on immigration cases.
• Respond to routine queries from clients (regarding questionnaires, documentation, etc.).
• Ensure that client is compliant with posting and maintaining required documentation.
• Prepare, update and manage status reports. This includes routine case monitoring with legal firms and/ or appropriate immigration authorities.
• Send follow-ups to clients on all pending visa extensions.
• Build knowledge of country-specific immigration processes, remaining up to date with any changes to legislation.
• General administrative duties as needed (i.e. faxing, copying, typing, etc.)

• Bachelor’s degree in applicable field and 3-5 years of related international experience.
• Experience with immigration/global mobility, highly desired.
• Excellent verbal and written communication skills in English
• Other languages are valued.
• Ability to demonstrate attention to detail and strong organizational and data entry skills.
• Demonstrate flexibility and initiative regarding assignments for self and team.
• Meet assigned deadlines and communicate case progress/status/issues to supervisor.
• Ability to work efficiently with a diverse international population, as well as other organizations and government officials.
• Ability to work with remote colleagues in many time zones, organizations and clients.
• Strong knowledge of word processing, spreadsheet, database and presentation skills.