Job details
Job Description
- Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication
- Meet or exceed personal sales solicitation call goals based on a minimum of 5 daily appointments covering existing and prospective accounts
- Responsible for administration of all support services including but not limited to responding to emails and correspondence, input and maintenance of databases
- Maintains a high profile within trade and professional associates dealing with their market area/segment(s)
- Interacts with individuals outside the hotel within their sales area including, but not limited to clients, local hotel associations and other members of the local community
- Solicit corporate accounts directly and jointly with others through the preparation, execution and completion of Action Plans
- Implements all Sales Action Plans related to their sales segment as outlined in the Revenue/Business Plan
- Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts; sign for the hotel and obtain customer signature to close the transaction
- Upon contracting accounts, this position will be responsible for ongoing account management with contracted accounts and setting production targets every quarter
- Achieve established room night and revenue goals as outlined in the agreed-upon incentive and annual business plan
- When appropriate, and with agreement with the DOSM, attend major trade functions (trade shows, exhibitions, associations) that deal specifically with their marketing responsibility
- As directed, compile and input market intelligence information to the Sales Information Management system
- Develop and maintain knowledge of market trends, competition and customers
- Actively promote and produce sales leads for other sister hotels and in-house sales staff
- Provides feedback to the ADOS/DOSM/DOR on changing conditions, including trends in the competition, as a result of direct solicitation, telephone and direct mail, in their market areas.
- Arrange site inspection trips to the hotel by major clients and accompany clients
- Meets deadlines for assigned tasks
- Establishes and maintains files on major active accounts within their marketing area/segment(s)
- Establishes and maintains effective employee relations
- Performs related duties and special projects as assigned
- Maintains punctuality and good timekeeping and appearance
- Trains and develops sales executives, sales coordinator and staff reporting to them in designated sales and marketing areas
- Preparation and completion of timesheets, rosters, and holiday schedules, in line with business needs, as and when required
- Preparation and completion of Purchase Orders as and when required
- Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management
- Prepare correspondence to customers, internal booking reports and file maintenance
- Participate in RevMax meetings, pre-convention meetings, training and other sales-related meetings as required
- Work with other departments within the hotel to provide quality service to customers
- Attend local trade shows, community events and industry meetings
- Bachelor’s Degree preferred. High School Diploma or equivalent required
- Minimum two years’ experience in hotel sales essential with Middle East experience preferred
- Ability to multitask, work in a fast paced environment and have a high level attention to detail
- Strong verbal and written communication skills in English. Other languages especially Arabic preferred
- Maintain positive and productive working relationships with other employees and departments.
- Ability to communicate customer needs and resolve complaints independently
- Ability to establish and master goals
- Ability to work independently and to partner with others to promote an environment of teamwork
- Thorough knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations.
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Hiring company
Organic Recruitment Ltd
-
AED 49
AED 955Duration: Upto 5 Hours -
Contract Management Course LineAED 89
AED 955Duration: Upto 15 Hours
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