Senior Manager Customer Experience Business
Full time
at Etisalat Dubai
in
Online
Posted on May 8, 2024
Job details
- Senior Manager Customer Experience Business
Senior Manager Customer Experience Business
The job posting is outdated and position may be filled- Supervising day-to-day operations in the customer service department.
- Responding to customer service issues in a timely manner.
- Creating effective customer service procedures, policies, and standards.
- Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.
- Implementing an effective customer loyalty program.
- Maintaining accurate records and documenting all customer service activities and discussions.
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