Operations Assistant Manager
Job details
The job posting is outdated and position may be filled • In partnership with our operations and supply teams, ensure accurate inventory levels across sites. Work with Operations partners on special projects like custom product setups, bundles, and kits. • Be the conduit between Ecommerce business and the Customer Experience team to solve customer issues with the website experience, fulfillment, and payment. • Work with eCommerce team to review/set up operational KPIs and deliver on those KPIs working with distribution team, warehouse team, and external vendors. • Assist in the creation and implementation of training programs for associates in the stores to improve communication between eCom, marketing, and stores. • Responsible for documenting operational requirements to create new or update current standard operating procedures (SOPs) including business process flows. • Mentor and develop team members to enable personal and professional development. • Forecast and project inventory levels to optimize speed of delivery and location optimization based on customer location. Optimize stock levels both in key stores and warehouses. • Evaluate current procedures, determine opportunities for continuous improvement, and implement updated processes across different channels and stores. • Partner and enable key relationships between brand team, fulfillment team, DSP’s & store ops team. • Identify loss of revenue areas such as returns and cancellations and ensure maximum deliveries with the least business-driven cancellations. • Prepare a monthly performance deck for the higher management highlighting the key KPI's, achievements, shortfalls, and action plans. Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page. Our goal is to make hiring as easy as possible. We find the right talent for every company, ensuring that each candidate finds a job they enjoy. Dr.Job FZ LLC provides 360-degree AI-powered recruiting and job search solutions. If you are looking for a job and haven't found your chance yet, you can upload your profile on our website and find thousands of opportunities globally!Our platform gives you the flexibility you need to thrive in today's market by allowing you to apply for all different kinds of jobs, whether they are full- or part-time, remote or on-site. #J-18808-Ljbffr
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