Claims Manager
Job details
Claims Manager Salary: Agenda for Change, band 7 (£43,742.00 - £50,056.00) Location: NHS Resolution’s Leeds offices – hybrid working or fully remote Contract: Permanent Closing date: 31 May 2024 at midnight You must have the right to live and work in the UK. If you require a Visa, NHS Resolution is currently unable to support sponsorship requests . This role offers flexible working with a possibility to work fully remotely or in a hybrid or fully office-based setting from our Leeds Offices at 7 & 8 Wellington Place, Leeds, LS1. To apply please provide us with your CV accompanied by a covering letter highlighting what you will bring to this role in terms of your background, experience, skills, and career achievements to date by the closing date. The NHS Resolution Claims Management function has embarked on the next phase of transformation and expansion with a vision to deliver a single, integrated claims function, with a supportive organisational structure that avoids duplication of effort and allows teams to develop their skills. Having talented claims managers as part of the workforce is a key component to the successful delivery of NHS Resolutions Strategy and we are committed to harnessing the power of claims management expertise to achieve excellence in delivery of our objectives. About NHS Resolution: NHS Resolution is a not-for-profit arm’s length of the NHS working for health care providers to resolve claims fairly and to share learning across the NHS and beyond. We provide a supportive environment for our staff with specialist training and the opportunity for personal development. NHS Resolution operates several indemnity schemes, on behalf of the Secretary of State for Health and Social Care, primarily for the handling of liability claims against English NHS Trusts and other commissioners and/or providers of NHS care. The claims teams manage claims emanating from former PCTs and Strategic Health Authorities, which transferred to the Secretary of State. The Claims teams work in an interesting and dynamic climate, all contributing to a continually improving claims service. Join NHS Resolution and be part of the wider NHS family.
- We are a unique organisation that provides expertise to the NHS on resolving concerns and disputes fairly.
- We share learning for improvement and preserving resources for patient care.
- Understanding of current law and relevant statutes.
- Ability to draft documents and complex correspondence in a concise and professional manner (particularly in legal area).
- Evidence and ability of managing a large caseload within strict time limits and conflicting priorities.
- Ability to work as a team member and collaboratively with other teams.
- Exceptional customer focus and awareness.
- Excellent verbal and written communication skills.
- Ability to focus on continuous service improvement and innovation.
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- Collaborative and innovative work environment.
- Work in a progressive environment towards data-driven strategies.
- A commitment to diversity, equality, and inclusion.
- Access to the NHS Pension Scheme and a minimum of 27 days Annual Leave.
- A commitment to support individuals in having a work and life balance, offering flexible working arrangements.
- 24 hours employee assistance programme from Health Assured (EAP)
- Eye care vouchers for SpecSavers.
- Health service discounts.
- Blue Light card, a discount service for the emergency services and the NHS.
- Bike to work scheme.
- Season ticket loan scheme.
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