Mobile App Deployment Analyst

MOBILE APP DEPLOYMENT ANALYST Our Engineering team stays close to our customers, building the tools to deliver on our promise to make running their business easier. We make decisions fast, and priorities change as we adapt to the needs of our industry, so we welcome folks that relish the challenges of pace. We believe in quick iteration and in-the-moment feedback, so we can work collectively to build the best team and product. This role is primarily that of a App Deployment specialist and is a non-technical starting role. In this role, you will ● Work with various teams (Customer Support, Customer Growth, Sales, etc.) to ensure customer mobile applications are available, helping to unblock any issues that arise. ● Deploy mobile applications as needed and research blocking issues that arise within our pipeline team. ● Assist any Mobile Pipeline Engineers in the delivery of the mobile applications, ● Document any processes needed in publishing mobile applications to apple and google so that they are easily understandable. ● Maintain internal Apple and Google developer accounts. ● Manage customer assets and metadata updates. ● Update Customer Assets and metadata with Apple and Google Developer Portals ● Handle Communication between development teams and marketing about app releases. If you’re right for this role, you ● Have Experience dealing with app deployments or another ticket-based process management system (ServiceNow / Zoho Tickets etc.)● Act within a defined SLA to process mobile app publishing requests. ● Have the aptitude to pick up programming in typescript and go should the need arise ● Act with urgency and deliver high quality work while prioritizing the right things ● Accountable for your own delivery and able to work in a remote situation ● Have clear communication with a variety of teams / individuals Have a desire to grow and learn more in an ever-changing environment PREFERENCE WILL BE GIVEN TO IMMEDIATE JOINERS ONLY