Commercial Account Executive

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Job Description

Beautifully simplistic, Zendesk products improve the customer experience for exciting brands across the globe. Great products are complemented by great sales people, we pride ourselves on having one of the most driven and dynamic GTM functions in the world of software. To help achieve our ambitious growth plans, we want a motivated, ambitious, and tenacious Account Executive to drive forward our business offerings across a variety of different verticals. You’re a hunter, someone that thrives with the buzz of closing with all the behaviors of delivering in a high-performance sales culture. You will have the autonomy to “develop your skills”, we want someone to bring ideas and personality to help us push boundaries and challenge the status quo. You are passionate about customer experience and excited to show other organisations how Zendesk solutions can impact their mission and operations. Zendesk is in an outstanding period of growth, this is your chance to jump onboard for a ride you won’t want to miss. The day to day:

• Exceeding activity and revenue goals by offering best-in-class service.
• Keep a continuous focus on building a strong new business pipeline.
• Capitalize on up-selling and cross-selling opportunities swiftly and efficiently.
• Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce.
• Develop and maintain relationships with our amazing customers in your territory becoming a partner of choice for new, and future business.
• Become an authority on Zendesk’s products and conduct discovery calls, presentations, and demos with prospects and customers.
• Demonstrate and sell value to key executive partners within the accounts during dynamic as well as sophisticated sales cycles.

What we look for:

• Tenacity, drive, and motivation to be a top performer who exceeds expectations.
• A great personality, we want you to bring your individualism to the team!
• Fluency in Dutch essential
• A relationship expert, someone who thrives on selling to C-suite and VP leaders.
• Significant experience selling within the software industry, SaaS would be amazing!
• A proven track record of consistently hitting targets resulting in success.
• Highly skilled in delivering engaging virtual presentations, online web demos, remote sales processes.
• Previous experience using Salesforce is helpful, but not essential.

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. About Zendesk - Champions of Customer Service Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide have the flexibility to choose where they work. The fact is, we know great work happens anywhere. Whether you’re collaborating from your home office, a Zendesk workspace, or the kitchen table, you’re part of one team at Zendesk. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here . Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request. #J-18808-Ljbffr