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Enterprise Scheduling Lead page is loaded
Enterprise Scheduling Lead
Apply locations Ireland-Remote Location-Cork time type Full time posted on Posted 3 Days Ago job requisition id 4026685Job Description
Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables. applications and expertise. Agilent enables customers to gain the answers and insights they seek so they can do what they do best: improve the world around us. Agilent is collaborating with leading biopharmaceuticals located in Carlow and is hiring for the integral and dynamic role of on-site Enterprise Scheduling Lead. Your main responsibilities will be: • Lead the onsite Enterprise Scheduling Coordinators to drive the overall CrossLab Enterprise Business & to help customers achieve superior outcomes. • To act as first point of contact for contract queries, service delivery, repairs and any changes to the scope of contract. • Work with Agilent stakeholders to track service metrics, repairs, safety incidences and achievements. • Daily management of workload including coordinating service visits in accordance with site schedule along with management of associated standards/parts that may be vital for the successful completion of the service. • Daily administrative duties such as quotation requests, raising purchase orders and reconciling costs. Track out of scope costs and report regularly to account manager. • Customer asset management, ensuring inventories are accurate. Work with Agilent stakeholders and customers to ensure successful contract renewal. • Work with scheduling applications such as SAP CRM System and SmartSheet. • Comply with customer vendor management requirements, ensuring risk assessments, training records and relevant documentation is collated in advance of scheduled services. • Collation of vendor service reports including upload onto customer CMMS software and closure of associated work orders. • Proactive monitoring of schedule adherence to planned preventative maintenance. • Ensure compliance with customer standard operating procedures and safety standards. • Be positive, a great teammate, and demonstrate a passion for the role and customer satisfaction. This position is based in Carlow, Ireland.Qualifications
• Third level qualification with a scientific qualification advantageous • Knowledge of laboratory GMP standards and understanding of laboratory operations • Demonstrated experience in a supervisory/management role • Strong leadership skills, ability to delegate tasks and motivate team to achieve results • Demonstrated knowledge of customer preferences, needs and expectations • Ability to manage sudden changes in priorities in a fast-paced environment • Advanced planning, organizational, and time management skills. Ability to prioritize tasks and meet deadlines. • Excellent communication skills – effective interpersonal and cross-functional collaboration skills to work effectively with team members, customer, and relevant stakeholders. • Proven ability to problem-solve and multi-task. • Knowledge of planning and administrative tools is preferable. • Excellent presentation skills • Proven fluency in English (verbal & written)• Willingness and enthusiasm to participate in on-going training and development Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.Travel Required
OccasionalSchedule
Schedule:Full timeShift
DayDuration
No End DateJob Function
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As a global leader in laboratory and clinical technologies, we are passionate about bringing great science to life. Our commitment to quality and innovation supports cutting-edge life science research, patient diagnostics, and ensures the safety of water, food, and pharmaceuticals. As scientists and clinicians pursue small, everyday advances and life-changing discoveries, we provide trusted answers to their most critical questions and challenges. Leveraging more than 50 years of expertise, we create advanced instruments, software, and consumables supported by teams of highly skilled and knowledgeable people. With 18,000 employees around the world, our global reach and comprehensive solutions provide the most reliable and accurate results, as well as optimal scientific, economic, and operational outcomes. We work collaboratively with our customers on their journey to make a real difference in human lives. Our culture is founded on trust, respect, and uncompromising integrity, and we pride ourselves on being a dynamic and inclusive workplace that celebrates diversity and fosters innovation. We can’t wait for you to join us as we continue our mission to improve the world around us. Information about Agilent is available at Agilent.com . #J-18808-LjbffrApply safely
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requisition id 4026685 <h3><b> Job Description </b></h3><p> Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables. applications and expertise. Agilent enables customers to gain the answers and insights they seek so they can do what they do best: improve the world around us. </p><p> Agilent is collaborating with leading biopharmaceuticals located in Carlow and is hiring for the integral and dynamic role of on-site Enterprise Scheduling Lead. </p><p><b> Your main responsibilities will be: </b></p><p>• Lead the onsite Enterprise Scheduling Coordinators to drive the overall CrossLab Enterprise Business & to help customers achieve superior outcomes. <br>• To act as first point of contact for contract queries, service delivery, repairs and any changes to the scope of contract. <br>• Work with Agilent stakeholders to track service metrics, repairs, safety incidences and achievements. <br>• Daily management of workload including coordinating service visits in accordance with site schedule along with management of associated standards/parts that may be vital for the successful completion of the service. <br>• Daily administrative duties such as quotation requests, raising purchase orders and reconciling costs. Track out of scope costs and report regularly to account manager. <br>• Customer asset management, ensuring inventories are accurate. Work with Agilent stakeholders and customers to ensure successful contract renewal. <br>• Work with scheduling applications such as SAP CRM System and SmartSheet. <br>• Comply with customer vendor management requirements, ensuring risk assessments, training records and relevant documentation is collated in advance of scheduled services. <br>• Collation of vendor service reports including upload onto customer CMMS software and closure of associated work orders. <br>• Proactive monitoring of schedule adherence to planned preventative maintenance. <br>• Ensure compliance with customer standard operating procedures and safety standards. <br>• Be positive, a great teammate, and demonstrate a passion for the role and customer satisfaction. <br> <br> </p><p><b> This position is based in Carlow, Ireland. </b></p><h3><b> Qualifications </b></h3><p>• Third level qualification with a scientific qualification advantageous <br>• Knowledge of laboratory GMP standards and understanding of laboratory operations <br>• Demonstrated experience in a supervisory/management role <br>• Strong leadership skills, ability to delegate tasks and motivate team to achieve results </p><p>• Demonstrated knowledge of customer preferences, needs and expectations <br>• Ability to manage sudden changes in priorities in a fast-paced environment <br>• Advanced planning, organizational, and time management skills. Ability to prioritize tasks and meet deadlines. <br>• Excellent communication skills – effective interpersonal and cross-functional collaboration skills to work effectively with team members, customer, and relevant stakeholders. <br>• Proven ability to problem-solve and multi-task. <br>• Knowledge of planning and administrative tools is preferable. <br>• Excellent presentation skills <br>• Proven fluency in English (verbal & written)<br>• Willingness and enthusiasm to participate in on-going training and development <br> <br> </p> Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. <p></p><h3><b> Travel Required </b></h3> Occasional <h3><b> Schedule </b></h3> Schedule:Full time <h3><b> Shift </b></h3> Day <h3><b> Duration </b></h3> No End Date <h3><b> Job Function </b></h3> Customer Service <h3> View Graduate and Student Job Search and Apply </h3><p> As a global leader in laboratory and clinical technologies, we are passionate about bringing great science to life. </p><p> Our commitment to quality and innovation supports cutting-edge life science research, patient diagnostics, and ensures the safety of water, food, and pharmaceuticals. As scientists and clinicians pursue small, everyday advances and life-changing discoveries, we provide trusted answers to their most critical questions and challenges. </p><p> Leveraging more than 50 years of expertise, we create advanced instruments, software, and consumables supported by teams of highly skilled and knowledgeable people. With 18,000 employees around the world, our global reach and comprehensive solutions provide the most reliable and accurate results, as well as optimal scientific, economic, and operational outcomes. We work collaboratively with our customers on their journey to make a real difference in human lives. Our culture is founded on trust, respect, and uncompromising integrity, and we pride ourselves on being a dynamic and inclusive workplace that celebrates diversity and fosters innovation. </p><p> We can’t wait for you to join us as we continue our mission to improve the world around us. 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'id' => '43492492', 'contact_id' => '3773199', 'recruiter_id' => '74726', 'job_function_id' => null, 'title' => 'Enterprise Scheduling Lead', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<p> Enterprise Scheduling Lead page is loaded <h3> Enterprise Scheduling Lead </h3> Apply locations Ireland-Remote Location-Cork time type Full time posted on Posted 3 Days Ago job requisition id 4026685 <h3><b> Job Description </b></h3><p> Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables. applications and expertise. Agilent enables customers to gain the answers and insights they seek so they can do what they do best: improve the world around us. </p><p> Agilent is collaborating with leading biopharmaceuticals located in Carlow and is hiring for the integral and dynamic role of on-site Enterprise Scheduling Lead. </p><p><b> Your main responsibilities will be: </b></p><p>• Lead the onsite Enterprise Scheduling Coordinators to drive the overall CrossLab Enterprise Business & to help customers achieve superior outcomes. <br>• To act as first point of contact for contract queries, service delivery, repairs and any changes to the scope of contract. <br>• Work with Agilent stakeholders to track service metrics, repairs, safety incidences and achievements. <br>• Daily management of workload including coordinating service visits in accordance with site schedule along with management of associated standards/parts that may be vital for the successful completion of the service. <br>• Daily administrative duties such as quotation requests, raising purchase orders and reconciling costs. Track out of scope costs and report regularly to account manager. <br>• Customer asset management, ensuring inventories are accurate. 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Ability to prioritize tasks and meet deadlines. <br>• Excellent communication skills – effective interpersonal and cross-functional collaboration skills to work effectively with team members, customer, and relevant stakeholders. <br>• Proven ability to problem-solve and multi-task. <br>• Knowledge of planning and administrative tools is preferable. <br>• Excellent presentation skills <br>• Proven fluency in English (verbal & written)<br>• Willingness and enthusiasm to participate in on-going training and development <br> <br> </p> Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. <p></p><h3><b> Travel Required </b></h3> Occasional <h3><b> Schedule </b></h3> Schedule:Full time <h3><b> Shift </b></h3> Day <h3><b> Duration </b></h3> No End Date <h3><b> Job Function </b></h3> Customer Service <h3> View Graduate and Student Job Search and Apply </h3><p> As a global leader in laboratory and clinical technologies, we are passionate about bringing great science to life. </p><p> Our commitment to quality and innovation supports cutting-edge life science research, patient diagnostics, and ensures the safety of water, food, and pharmaceuticals. As scientists and clinicians pursue small, everyday advances and life-changing discoveries, we provide trusted answers to their most critical questions and challenges. </p><p> Leveraging more than 50 years of expertise, we create advanced instruments, software, and consumables supported by teams of highly skilled and knowledgeable people. With 18,000 employees around the world, our global reach and comprehensive solutions provide the most reliable and accurate results, as well as optimal scientific, economic, and operational outcomes. We work collaboratively with our customers on their journey to make a real difference in human lives. Our culture is founded on trust, respect, and uncompromising integrity, and we pride ourselves on being a dynamic and inclusive workplace that celebrates diversity and fosters innovation. </p><p> We can’t wait for you to join us as we continue our mission to improve the world around us. 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Agilent Technologies, Inc.
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