Job details
Für unsere Tochtergesellschaft, die material.one suchen wir eine/n Customer Care Manager - Remote (all genders)material.oneist das Produkt-Start-Up in deradesso Group. material.one ist eine Supply Chain Collaboration Platform für Produkt- und Prozessfreigaben. Damit unterstützt material.one global agierende Hersteller und ihre Lieferanten bei der Zusammenarbeit in Bereichen wie Quality Management, Nachhaltigkeit und Produktzertifizierung. material.one schließt Lücken zwischen der Systemlandschaft der Hersteller und seinen Partnern. Hersteller, Lieferanten und Unternehmen aus dem Bereich Testing, Inspection und Certification können mit material.one einfacher und kostensparender zusammenarbeiten. Die material.one AG ist ein Unternehmen der adesso Group, einem der führenden IT-Dienstleister mit 8.500 Mitarbeitern (FTE). Trotzdem sind wir eineigenständiges Start-Up, mit agilen Entscheidungen und höchster Flexibilität und einem gemeinsamen Ziel, wir bauen die besteSupply Chain Collaboration Plattformam Markt. Zu den Kernbranchen gehören unter anderem Automotive und Manufactring Industries. Bis zu 100% Remote-Workingist bei uns selbstverständlich, Du bist aber auch in jeder der mehr als30 adesso Niederlassungenund natürlich in unserem material.one-Büro inAugsburgwillkommen.
DEINE ROLLE - DAS WARTET AUF DICH
Du kannst gut zuhören, hast ein Gespür für Kundenwünsche und hast Spaß daran, die Durchführung des 1st- und 2nd Level IT-Supports in unserem Customer Care Center für die Plattform material.one zu übernehmen?Dann bist du bei uns im Customer Care Management bei material.one genau richtig!Im Detail übernimmst Du folgende Aufgaben:- Du führst Fehleranalysen, -behebungen sowie die Dokumentation vonAnwender- und IT-Problemen in Zusammenarbeit mit unseren internationalenExpertenteams (3rd Level IT-Support) durch
- Du konzeptionierst und führst Onboarding Termine mit unseren nationalen und internationalen Kunden durch (ggf. inkl. Durchführung von Schulungen)
- Du erstellst mit unseren internationalen Expertenteams aussagekräftige Dokumentations- und Einführungsmaterialien für die Plattform material.one
- Du deckst aktiv Optimierungspotentiale sowohl im Customer Care Center als auch in der Plattform material.one auf, findest Lösungen und setzt diese mit unseren Expertenteams um
- Du kannst bei entsprechender Eignung die Hauptverantwortung für Bereiche unseres Customer Care Center übernehmen
DEINE SKILLS - DAS BRINGST DU MIT
- Du hast ein erfolgreich abgeschlossenes Hochschulstudium im Informatikumfeld oder eine vergleichbare berufliche Qualifikation
- Während deiner mehrjährigen Erfahrung in der Tätigkeit als Support Consultant hast du dein überdurchschnittliches Engagement und deine selbständige, strukturierte und gründliche Arbeitsweise unter Beweis gestellt
- Darüber hinaus bringst du eine ausgeprägte Team- und Serviceorientierung mit
- Du zeichnest dich durch ein hohes Qualitätsbewusstsein, sehr gute kommunikative Fähigkeiten (in Deutsch und Englisch) und ein sicheres Auftreten aus
CHANCENGEBER - WAS ADESSO AUSMACHT
Unser Ziel ist es, dass du dich bei uns wohlfühlst. Wir legen großen Wert auf ein kollegiales und von Gemeinschaftsgefühl geprägtes Umfeld. Die familiäre Arbeitsatmosphäre zeichnet sich durch ein besonderes „Wir-Gefühl“ aus – deshalb haben wir uns sogar einen Namen gegeben: „mates“! Und dafür tun wir auch einiges. Kontinuierlicher Austausch, Teamgeist und ein respektvoller sowie anerkennender Umgang sorgen für ein Arbeitsklima, das verbindet. Wir eröffnen Entwicklungs- und Führungsmöglichkeiten – unser Versprechen, ein Chancengeber zu sein, nehmen wir ernst. Unser umfangreiches Trainings- und Weiterbildungsangebot sorgt dafür, dass deine Entwicklung bei uns nicht stillsteht. Wir bieten Dir 100%Remote-Working, flexible Arbeitszeiten und stellen Dir Deine Hardware zur Verfügung. Um trotz Remote-Working im persönlichen Kontakt zu bleiben, treffen wir uns vierteljährlich zu einem Projekttag, um Ideen auszutauschen und um eine starke Teamdynamik zu pflegen.KONTAKT
Du bist offen für neue und anspruchsvolle Aufgaben? Dann sende uns deine Bewerbungsunterlagen (inkl. deines CV, deiner Arbeits- und Studienzeugnisse sowie deiner Gehaltsvorstellungen und dem frühestmöglichen Eintrittstermin) vorzugsweise über unser Webformular. #J-18808-LjbffrApply safely
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=> null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<p> Für unsere Tochtergesellschaft, die material.one suchen wir eine/n <br>Customer Care Manager - Remote (all genders)<p></p>material.oneist das Produkt-Start-Up in deradesso Group. <p></p>material.one ist eine Supply Chain Collaboration Platform für Produkt- und Prozessfreigaben. Damit unterstützt material.one global agierende Hersteller und ihre Lieferanten bei der Zusammenarbeit in Bereichen wie Quality Management, Nachhaltigkeit und Produktzertifizierung. material.one schließt Lücken zwischen der Systemlandschaft der Hersteller und seinen Partnern. Hersteller, Lieferanten und Unternehmen aus dem Bereich Testing, Inspection und Certification können mit material.one einfacher und kostensparender zusammenarbeiten. <p></p>Die material.one AG ist ein Unternehmen der adesso Group, einem der führenden IT-Dienstleister mit 8.500 Mitarbeitern (FTE). Trotzdem sind wir eineigenständiges Start-Up, mit agilen Entscheidungen und höchster Flexibilität und einem gemeinsamen Ziel, wir bauen die besteSupply Chain Collaboration Plattformam Markt. Zu den Kernbranchen gehören unter anderem Automotive und Manufactring Industries. <p></p>Bis zu 100% Remote-Workingist bei uns selbstverständlich, Du bist aber auch in jeder der mehr als30 adesso Niederlassungenund natürlich in unserem material.one-Büro inAugsburgwillkommen. <h3> DEINE ROLLE - DAS WARTET AUF DICH </h3> Du kannst gut zuhören, hast ein Gespür für Kundenwünsche und hast Spaß daran, die Durchführung des 1st- und 2nd Level IT-Supports in unserem Customer Care Center für die Plattform material.one zu übernehmen?<br>Dann bist du bei uns im Customer Care Management bei material.one genau richtig!<p></p>Im Detail übernimmst Du folgende Aufgaben: <ul><li> Du führst Fehleranalysen, -behebungen sowie die Dokumentation vonAnwender- und IT-Problemen in Zusammenarbeit mit unseren internationalenExpertenteams (3rd Level IT-Support) durch </li><li> Du konzeptionierst und führst Onboarding Termine mit unseren nationalen und internationalen Kunden durch (ggf. inkl. Durchführung von Schulungen)</li><li> Du erstellst mit unseren internationalen Expertenteams aussagekräftige Dokumentations- und Einführungsmaterialien für die Plattform material.one </li><li> Du deckst aktiv Optimierungspotentiale sowohl im Customer Care Center als auch in der Plattform material.one auf, findest Lösungen und setzt diese mit unseren Expertenteams um </li><li> Du kannst bei entsprechender Eignung die Hauptverantwortung für Bereiche unseres Customer Care Center übernehmen </li></ul><h3> DEINE SKILLS - DAS BRINGST DU MIT </h3><ul><li> Du hast ein erfolgreich abgeschlossenes Hochschulstudium im Informatikumfeld oder eine vergleichbare berufliche Qualifikation </li><li> Während deiner mehrjährigen Erfahrung in der Tätigkeit als Support Consultant hast du dein überdurchschnittliches Engagement und deine selbständige, strukturierte und gründliche Arbeitsweise unter Beweis gestellt </li><li> Darüber hinaus bringst du eine ausgeprägte Team- und Serviceorientierung mit </li><li> Du zeichnest dich durch ein hohes Qualitätsbewusstsein, sehr gute kommunikative Fähigkeiten (in Deutsch und Englisch) und ein sicheres Auftreten aus </li></ul><h3> CHANCENGEBER - WAS ADESSO AUSMACHT </h3> Unser Ziel ist es, dass du dich bei uns wohlfühlst. Wir legen großen Wert auf ein kollegiales und von Gemeinschaftsgefühl geprägtes Umfeld. Die familiäre Arbeitsatmosphäre zeichnet sich durch ein besonderes <br>„Wir-Gefühl“ aus – deshalb haben wir uns sogar einen Namen gegeben: „mates“! Und dafür tun wir auch einiges. Kontinuierlicher Austausch, Teamgeist und ein respektvoller sowie anerkennender Umgang sorgen für ein Arbeitsklima, das verbindet. Wir eröffnen Entwicklungs- und Führungsmöglichkeiten – unser Versprechen, ein Chancengeber zu sein, nehmen wir ernst. Unser umfangreiches Trainings- und Weiterbildungsangebot sorgt dafür, dass deine Entwicklung bei uns nicht stillsteht. <p></p>Wir bieten Dir 100%Remote-Working, flexible Arbeitszeiten und stellen Dir Deine Hardware zur Verfügung. Um trotz Remote-Working im persönlichen Kontakt zu bleiben, treffen wir uns vierteljährlich zu einem Projekttag, um Ideen auszutauschen und um eine starke Teamdynamik zu pflegen. <h3> KONTAKT </h3> Du bist offen für neue und anspruchsvolle Aufgaben? 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This comprehensive Customer Analytics Training Practice training program is your ultimate guide to a successful career in this field. Whether you're a seasoned professional seeking to refine your expertise or a newcomer eager to jumpstart your career, Customer Analytics Training Practice Online Training has everything you need to excel.<br /> <br /> <strong>With this Customer Analytics Training Practice course, you will get a CPD-accredited PDF certificate and our exclusive student ID card absolutely free.</strong><br /> <br /> In this Customer Analytics Training Practice, you'll master the core skills of this sector, transforming from novice to confident expert. You will learn from industry experts, ensuring this immersive programme will ignite your creativity and fuel your problem-solving prowess with interactive exercises. And the reward? A coveted CPD-accredited certificate to showcase your newfound expertise. This Customer Analytics Training Practice will open doors to exciting careers, boost your earning potential, and give you the confidence to excel in a rapidly evolving job ;<br /> <br /> <strong>Enrol now and gain the expertise to thrive in Customer Analytics Training Practice.</strong><br /> <br /> <strong>Learning Outcome</strong> <ul> <li>Instant access to current information on Customer Analytics Training Practice licences and business startups</li> <li>Participation in online maintenance exercises and troubleshooting</li> <li>Quick assessment and guidance for all theoretical repair assignments</li> <li>CPD accreditation for proof of acquired skills and knowledge</li> <li>Freedom to study in any location and at a pace that suits you</li> <li>Expert support from dedicated tutors committed to online learning</li> </ul> <strong>Why buy this Customer Analytics Training Practice?</strong> <ul> <li>Chance to earn a Prestigious CPD Accredited Certificate upon completion of Customer Analytics Training Practice</li> <li>Get a free student ID card with Customer Analytics Training Practice</li> <li>Lifetime access to the Customer Analytics Training Practice course materials</li> <li>Get instant access to this Customer Analytics Training Practice course </li> <li>Learn Customer Analytics Training Practice from anywhere in the world</li> <li>24/7 tutor support with the Customer Analytics Training Practice course.</li> <li>Customer Analytics Training Practice is an entirely online, interactive lesson with voiceover audio</li> </ul> <strong>Certification</strong><br /> <br /> You have to complete the assignment given at the end of the Customer Analytics Training Practice course and score a minimum of 60% to pass each exam. 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This comprehensive Customer Analytics Training Practice training program is your ultimate guide to a successful career in this field. Whether you're a seasoned professional seeking to refine your expertise or a newcomer eager to jumpstart your career, Customer Analytics Training Practice Online Training has everything you need to excel.<br /> <br /> <strong>With this Customer Analytics Training Practice course, you will get a CPD-accredited PDF certificate and our exclusive student ID card absolutely free.</strong><br /> <br /> In this Customer Analytics Training Practice, you'll master the core skills of this sector, transforming from novice to confident expert. You will learn from industry experts, ensuring this immersive programme will ignite your creativity and fuel your problem-solving prowess with interactive exercises. And the reward? A coveted CPD-accredited certificate to showcase your newfound expertise. This Customer Analytics Training Practice will open doors to exciting careers, boost your earning potential, and give you the confidence to excel in a rapidly evolving job ;<br /> <br /> <strong>Enrol now and gain the expertise to thrive in Customer Analytics Training Practice.</strong><br /> <br /> <strong>Learning Outcome</strong> <ul> <li>Instant access to current information on Customer Analytics Training Practice licences and business startups</li> <li>Participation in online maintenance exercises and troubleshooting</li> <li>Quick assessment and guidance for all theoretical repair assignments</li> <li>CPD accreditation for proof of acquired skills and knowledge</li> <li>Freedom to study in any location and at a pace that suits you</li> <li>Expert support from dedicated tutors committed to online learning</li> </ul> <strong>Why buy this Customer Analytics Training Practice?</strong> <ul> <li>Chance to earn a Prestigious CPD Accredited Certificate upon completion of Customer Analytics Training Practice</li> <li>Get a free student ID card with Customer Analytics Training Practice</li> <li>Lifetime access to the Customer Analytics Training Practice course materials</li> <li>Get instant access to this Customer Analytics Training Practice course </li> <li>Learn Customer Analytics Training Practice from anywhere in the world</li> <li>24/7 tutor support with the Customer Analytics Training Practice course.</li> <li>Customer Analytics Training Practice is an entirely online, interactive lesson with voiceover audio</li> </ul> <strong>Certification</strong><br /> <br /> You have to complete the assignment given at the end of the Customer Analytics Training Practice course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit it. After passing the Customer Analytics Training Practice exam You will be entitled to claim a PDF certificate accredited by CPD Quality standards completely free and a Hard copy certificate at the cost of £24.<br /> <br /> <strong>Description </strong><br /> <br /> <strong>Course Curriculum of Customer Analytics Training Practice Course:</strong> <ul> <li>Section 01: Basics Of Customer Analytics And Customer Life Cycle</li> <li>Section 02: Customer Onboarding</li> <li>Section 03: Customer Activation</li> <li>Section 04: Cross-Selling</li> <li>Section 05: Campaign Life Cycle</li> <li>Section 06: Conclusion</li> </ul> <strong>Career Path:</strong> <ul> <li>Customer Insight Analyst</li> <li>Marketing Manager</li> <li>CRM Manager</li> <li>Customer Experience Manager</li> <li>Data Analyst</li> </ul> <strong>Who is this course for?</strong><br /> <br /> This Customer Analytics Training Practice course is ideal for: <ul> <li>Professionals seeking to enhance their Customer Analytics Training Practice skills and knowledge.</li> <li>Individuals looking to transition into a Customer Analytics Training Practice-related career.</li> <li>Anyone passionate about Customer Analytics Training Practice and eager to gain practical expertise.</li> </ul> ', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Customer Insight Analyst,CRM Manager,Marketing Manager,Customer Experience Manager,Data Analyst', 'eligibility' => 'This Customer Analytics Training Practice doesn't require prior experience and is suitable for diverse learners. 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Damit unterstützt material.one global agierende Hersteller und ihre Lieferanten bei der Zusammenarbeit in Bereichen wie Quality Management, Nachhaltigkeit und Produktzertifizierung. material.one schließt Lücken zwischen der Systemlandschaft der Hersteller und seinen Partnern. Hersteller, Lieferanten und Unternehmen aus dem Bereich Testing, Inspection und Certification können mit material.one einfacher und kostensparender zusammenarbeiten. <p></p>Die material.one AG ist ein Unternehmen der adesso Group, einem der führenden IT-Dienstleister mit 8.500 Mitarbeitern (FTE). Trotzdem sind wir eineigenständiges Start-Up, mit agilen Entscheidungen und höchster Flexibilität und einem gemeinsamen Ziel, wir bauen die besteSupply Chain Collaboration Plattformam Markt. Zu den Kernbranchen gehören unter anderem Automotive und Manufactring Industries. <p></p>Bis zu 100% Remote-Workingist bei uns selbstverständlich, Du bist aber auch in jeder der mehr als30 adesso Niederlassungenund natürlich in unserem material.one-Büro inAugsburgwillkommen. <h3> DEINE ROLLE - DAS WARTET AUF DICH </h3> Du kannst gut zuhören, hast ein Gespür für Kundenwünsche und hast Spaß daran, die Durchführung des 1st- und 2nd Level IT-Supports in unserem Customer Care Center für die Plattform material.one zu übernehmen?<br>Dann bist du bei uns im Customer Care Management bei material.one genau richtig!<p></p>Im Detail übernimmst Du folgende Aufgaben: <ul><li> Du führst Fehleranalysen, -behebungen sowie die Dokumentation vonAnwender- und IT-Problemen in Zusammenarbeit mit unseren internationalenExpertenteams (3rd Level IT-Support) durch </li><li> Du konzeptionierst und führst Onboarding Termine mit unseren nationalen und internationalen Kunden durch (ggf. inkl. Durchführung von Schulungen)</li><li> Du erstellst mit unseren internationalen Expertenteams aussagekräftige Dokumentations- und Einführungsmaterialien für die Plattform material.one </li><li> Du deckst aktiv Optimierungspotentiale sowohl im Customer Care Center als auch in der Plattform material.one auf, findest Lösungen und setzt diese mit unseren Expertenteams um </li><li> Du kannst bei entsprechender Eignung die Hauptverantwortung für Bereiche unseres Customer Care Center übernehmen </li></ul><h3> DEINE SKILLS - DAS BRINGST DU MIT </h3><ul><li> Du hast ein erfolgreich abgeschlossenes Hochschulstudium im Informatikumfeld oder eine vergleichbare berufliche Qualifikation </li><li> Während deiner mehrjährigen Erfahrung in der Tätigkeit als Support Consultant hast du dein überdurchschnittliches Engagement und deine selbständige, strukturierte und gründliche Arbeitsweise unter Beweis gestellt </li><li> Darüber hinaus bringst du eine ausgeprägte Team- und Serviceorientierung mit </li><li> Du zeichnest dich durch ein hohes Qualitätsbewusstsein, sehr gute kommunikative Fähigkeiten (in Deutsch und Englisch) und ein sicheres Auftreten aus </li></ul><h3> CHANCENGEBER - WAS ADESSO AUSMACHT </h3> Unser Ziel ist es, dass du dich bei uns wohlfühlst. Wir legen großen Wert auf ein kollegiales und von Gemeinschaftsgefühl geprägtes Umfeld. Die familiäre Arbeitsatmosphäre zeichnet sich durch ein besonderes <br>„Wir-Gefühl“ aus – deshalb haben wir uns sogar einen Namen gegeben: „mates“! Und dafür tun wir auch einiges. Kontinuierlicher Austausch, Teamgeist und ein respektvoller sowie anerkennender Umgang sorgen für ein Arbeitsklima, das verbindet. Wir eröffnen Entwicklungs- und Führungsmöglichkeiten – unser Versprechen, ein Chancengeber zu sein, nehmen wir ernst. Unser umfangreiches Trainings- und Weiterbildungsangebot sorgt dafür, dass deine Entwicklung bei uns nicht stillsteht. <p></p>Wir bieten Dir 100%Remote-Working, flexible Arbeitszeiten und stellen Dir Deine Hardware zur Verfügung. Um trotz Remote-Working im persönlichen Kontakt zu bleiben, treffen wir uns vierteljährlich zu einem Projekttag, um Ideen auszutauschen und um eine starke Teamdynamik zu pflegen. <h3> KONTAKT </h3> Du bist offen für neue und anspruchsvolle Aufgaben? 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In unseren interdisziplinären Teams aus den Bereichen Business Consulting, IT-Consulting, Software Development und IT-Management', 'meta_title' => 'Jobs from adesso ag', 'meta_description' => 'Jobs from adesso ag', 'meta_keywords' => 'Jobs from adesso ag', 'company_matching_keywords' => null, 'draft' => '0', 'lang_code' => 'en' ) ) $location = 'Online' $breadCrumbs = array( 'Job Details' => '' ) $relCourseBanner = array( 'relatedUrl' => 'https://courses.laimoon.com/uae/client-care-and-customer-service/customer-service', 'title' => 'Customer service', 'course_category_id' => (int) 215, 'relatedOnlineUrl' => 'https://courses.laimoon.com/online/client-care-and-customer-service/customer-service' ) $published = '2024-05-06 03:07:00' $daysleft = (float) 7 $isLoggedIn = false $facebookSession = null $fbConfig = array( 'AppId' => '151651858238476', 'APIKey' => '1c032aa6c89b302e8ec5dea94dc89104', 'AppSecret' => 'f2b69d3a25fe65601f146efe7178e72a' ) $linkedInConfig = array( 'APIKey' => '779yus3aqi524z', 'AppSecret' => 'XCdGJxUokce5Ygf6' ) $criticalCSSes = array( 'jobdetail' => 'jobdetail-critical-css', 'companylist' => 'companylist-critical-css', 'companyview' => 'companyview-critical-css', 'agencylist' => 'agencylist-critical-css', 'agencyview' => 'agencyview-critical-css', 'laimoonverified' => 'laimoonverified-critical-css', 'seopages' => 'seopages-critical-css', 'externalview' => 'externalview-critical-css', 'popularjobsearches' => 'popularjobsearches-critical-css' ) $basicProfileIncomplete = true $seeAllJobLink = 'https://jobs.laimoon.com/uae/Customer ' $csaKeywords = array( (int) 0 => 'Customer Care Manager (all genders)' ) $allowLoginClass = 'notlogin' $jobLocSlug = 'online' $jobLocName = 'Online' $pfBackgrounds = '' $jobLink = 'https://jobs.laimoon.com/jobs/externalview/43485705' $companyName = ' at adesso ag' $twitterText = 'Hiring now! Customer Care Manager (all genders) at adesso ag. Please apply or share https://jobs.laimoon.com/jobs/externalview/43485705' $emailText = 'Hiring now! Customer Care Manager (all genders) at adesso ag. Please apply or share by clicking here https://jobs.laimoon.com/jobs/externalview/43485705' $sCompanyName = false $csaSearchKey = 'Customer Care Manager (all genders)' $jobDetails = 'job details' $btn_text = 'Apply on company website' $confidentialExists = false $showCompany = (int) 1 $mainCheck = (int) 1 $confidentialThumbClass = '' $cdnImageThumbPath = 'https://cdn.laimoon.com/profileimages/thumbnail/' $companyPageTitle = 'adesso ag'include - APP/View/Jobs/externalview.ctp, line 206 View::_evaluate() - CORE/Cake/View/View.php, line 948 View::_render() - CORE/Cake/View/View.php, line 910 View::render() - CORE/Cake/View/View.php, line 471 Controller::render() - CORE/Cake/Controller/Controller.php, line 948 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 194 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 162 [main] - APP/webroot/index.php, line 115
Hiring company
Adesso ag
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Customer Service - Diploma Global EdulinkAED 136Duration: Upto 11 Hours
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Customer Analytics Academy for Health & FitnessAED 46Duration: Upto 4 Hours
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