Manhattan WMS Technical Analyst

Role Title: Manhattan WMOS Technical Analyst Job Type: Full-Time Permanent Location: Bangalore, India About Fulfillment IQ (FIQ) At Fulfillment IQ, we are revolutionizing the way companies approach supply chain and logistics. We're an award-winning supply chain tech company, specializing in providing solutions to D2C brands, retailers, and 3PLs. Our dedicated team of supply chain experts, engineers, developers, and subject matter experts help address logistics challenges from software development to supply chain tech implementations. If you are passionate about supply chain technology and thrives in a challenging environment, we have the perfect opportunity for you to shine and make a difference. We're expanding our team and seeking individuals eager to contribute to a transformative industry, collaborate with top experts, and have a hands-on role in shaping the future of supply chain processes. Join us now and be a part of our rapidly growing company that's making waves in the supply chain industry. Position Summary The WMS Technical Analyst is responsible for leading the WMS implementation, will actively participate in the WMS technical design, Tech Stack assessment, hardware sizing assessment, Unix/Linux environment setup, deployment director management, SDN installs, application alerts and monitoring, store procedures, shell scripts, Manhattan Integration Framework (MIF), Jasper and SCI report development and maintenance for WMS implementation projects. Serve as the technical expert on Manhattan Associates (MA) Warehouse Management System (WMOS- SCOPE), based on an in-depth knowledge of WMS technical environment. Main Responsibilities

• Identify technical requirements of the MA WMS application.
• Collaborate with client’s team during software design process to understand technical requirements, tech stack, hardware sizing, host integration queues, MHE integration, etc.
• Document requirements for cron jobs, shell scripts, integration requirements, Jasper report, SCI reports, report distribution, alerts, etc.
• Lead implementation from dev environment setup through production installation.
• Works directly with the customer project team during configuration, testing, training, and implementation phases.
• Configure and Implement Manhattan technical parameters.
• Analyze and review WMS host Integration mappings and configure the integrations mapping in WMS, set the messaging queues, configuration director, etc.
• Configure RF/Mobile/ Touch devices, work stations, printers, print queues, print requestors, etc.
• Develop design, configuration, standard application, OS, DB and MIF level alerts
• Monitor application performance and improve response times.
• Review-analysis-monitoring of core dump, cron jobs, app directory files sizes and clean up.
• Manage cores, threading and server level parameters.
• Troubleshoot WMS issues, research Java, UI, session, server logs.
• Collaborate with Manhattan technical teams.
• Create and maintain tickets (CRs) and install Manhattan SDNs, OS level patch/fixes.
• Manage data migration for cutover/upgrade implementation

Experience and Qualifications

• 3 + years’ experience of Manhattan Associates (MA) WMOS implementations.
• Excellent knowledge of WMS applications environment with Unix/Linux tech stacks.
• Experience of Manhattan SDN install, OS level patch/fixes install.
• Excellent knowledge of Batch jobs/ Cron jobs / scripts used in association to WMS/TMS
• Understanding of WMS DB, ability to develop/enhance Store procedures, functions, triggers, etc.
• Understanding of App Dynamics or similar tools for setting and monitoring alert.
• Experience with WMS Jasper Reports/ Supply Chain Intelligence reporting tools.
• Experience with Host – WMS & WMS - TMS Integration using Manhattan Integration Framework
• Understanding of EDI and integration technologies / methodologies related to WMS systems
• Experience of setting purges & archives for WMS DB objects.
• Experience troubleshooting WMOS applications, research Java, UI, session, server logs, etc.
• Experience with a continuous engineering or other agile methods to keep pace with frequent changes and to reduce complexity.

Perks and Benefits · Comprehensive heath insurance coverage for employees & their family · Generous paid time off, including vacation, holidays, and sick leave. · Flexible work schedules & employee wellness initiatives. · Opportunities for career advancement & growth. · Fun team building events & social activities. Stock options, PF & Performance based onsite opportunities FIQ Culture Fulfillment IQ is a company that values its people, and we work together as a team while being a remote company. Fulfillment IQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Competencies

• Business-results orientation. Consistently takes a thorough, organized and productive approach. Seeks to understand technical needs and works to identify and meet end-user needs.
• Ability to gain agreement and support for ideas and initiatives.
• Communications: Excellent oral and written communication skills.