Customer Service Representative Jobs in Dubai | Udrive
Job details
1- Customer Service Representative
Salary 4000 AED per month all-inclusive
Job: Full Time
Location: Dubai, UAE
Job Responsibilities:
Receiving and placing calls (Inbound/Outbound) to address customer needs, complaints, or other issues related to the service.
Responding to all tickets received through chats, calls, emails, in-person, social media etc based on the SLA set.
Responding efficiently and accurately to customers, providing possible solutions, and ensuring that customers feel supported and valued.
Follow communication procedures, guidelines and policies and suggest improvement to team leaders.
Job Requirements:
Diploma or University Degree in Business, Communications, and Marketing discipline
Should be able to work in Morning, Evening & Night on a rotational basis
Should be able to work 6 days a week,
Experience in the mobility/Transportation industry/ e-commerce, healthcare, F&B
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