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Guest Services Executive

Full time at a Laimoon Verified Company in UAE
Posted on May 6, 2024

Job details

The job posting is outdated and position may be filled • Meet and escort guests to their rooms after arriving from the airport having completed the registration procedures at the airport reception.• Prepare next day's VIP arrival list, along with amenities requisition and check the previous night's no shows and pull out amenities accordingly.• Order and ensure timely delivery of amenities for all arrivals and in-house VIP and suite guests.• Check arrival list for the following day, allocate rooms for VIP guests and guests with special requests.• Inspect the rooms of all VIP and suite guests prior to their arrival at the hotel. Update and maintain guest history files.• Escort arriving guests to their rooms whenever possible after the registration procedure has been completed at the front desk or at the Executive Club / Premier Leisure Club reception.• Attend to special requests made by VIP and suite guests prior to, during or after their stay.• Support managers at the airport to meet VIP guests.• Prepare the daily guest amenity list and distribute it to the respective department.• Prepare and distribute the daily guest amenity list, Guest remarks and feedback report.• Provide tours of the hotel and its facilities as requested.• Prepare special letters (i.e. Birthday, Anniversary, Honeymoon etc) and welcome letters for all VIP guests Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page. Our goal is to make hiring as easy as possible. We find the right talent for every company, ensuring that each candidate finds a job they enjoy. Dr.Job FZ LLC provides 360-degree AI-powered recruiting and job search solutions. If you are looking for a job and haven't found your chance yet, you can upload your profile on our website and find thousands of opportunities globally!Our platform gives you the flexibility you need to thrive in today's market by allowing you to apply for all different kinds of jobs, whether they are full- or part-time, remote or on-site.

#J-18808-Ljbffr Management & Operations, Other

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