Customer Service Executive Jobs In Dubai | IIQAFGROUP
Job details
Customer Service Executive Jobs In Dubai | IIQAFGROUP
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About the job
We are seeking a customer service executive to join our team in the United Arab Emirates. As a customer service executive, you will be responsible for providing excellent customer service to our customers and ensuring a positive customer experience. You will be required to handle customer inquiries, resolve customer complaints, and other related customer service duties.
Responsibilities
Handle customer inquiries and complaints in a professional and timely manner
Provide accurate and timely information about products and services
Identify customer needs and find solutions to customer issues
Maintain customer database and records
Follow up with customers to ensure their satisfaction
Respond to customer inquiries via phone and email
Track customer complaints and provide feedback to management
Proactively suggest new products and services that could benefit customers
Provide excellent customer service in person and via telephone
Qualifications
Previous experience in customer service
Excellent verbal and written communication skills
Ability to handle customer inquiries and resolve customer issues
Ability to work in a fast-paced environment
Strong organizational skills
Ability to multitask and prioritize tasks
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