Customer Service Representative Jobs In Dubai UAE 2023 | KEO International
Job details
Customer Service Representative Jobs In Dubai UAE 2023 | KEO International
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Description:
We are seeking a highly motivated and passionate individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients and ensuring that their needs are met in a timely and professional manner. This is an entry-level position, and it is a great opportunity for individuals who are looking to gain experience in a dynamic and fast-paced environment.
Responsibilities:
Respond to customer inquiries and provide assistance with their needs
Address customer complaints and resolve issues in a timely and professional manner
Process orders and returns for customers
Maintain accurate records of customer interactions and transactions
Collaborate with other departments to ensure customer needs are met
Identify and recommend process improvements to enhance customer satisfaction
Meet or exceed customer service goals and targets
Requirements:
Excellent communication and interpersonal skills
Strong problem-solving skills and ability to think on your feet
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Proficient in Microsoft Office Suite and Google Suite
Ability to work independently and collaboratively
Previous customer service experience is a plus
High school diploma or equivalent required; college degree preferred
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