Head of Account Management Benelux

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Head of Account Management BeneluxWe're looking for an experienced and motivated leader to join our Account Management team. You will build, mentor, and coach a team of team leads and account managers who are responsible for growing strategic merchant relationships and payments revenue. You are comfortable streamlining team operations, encouraging effective collaboration, and engaging with executives at all levels. As a critical role in the continued success of our Benelux operations, you will help to iterate our culture and build an amazing team environment that will create future leaders for Adyen.What you'll doLead a team of managers and their direct reports across our offices in Amsterdam and Belgium. Develop and motivate, and coach in areas including but not limited to: people management, expectation setting, commercial growth, and conflict managementServe as a executive stakeholder, providing strategic and consultative advice to influence and fulfill the global payments strategy of our merchantsSet clear individual and team goals focused on commercial growth. Report on performance and metrics at an executive levelIdentify and work with cross functional teams to improve internal processes to improve our merchant experienceCreate plans and execute company commercial goalsCreate an inspiring and collaborative team environment with an open communication/feedback cultureRecruit and develop new team members in line with the Adyen culture and required skillsWho you areAn energetic self-starter with a proven commercial edge, entrepreneurial track record and strong negotiation skillsExcited to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial and collaborative environmentAn excellent written and oral communicator and team player with strong management skills and business aptitudeMinimum Qualifications:10+ years experience in building and managing large (60+) multi-level teams 8+ years experience in account management, business development, consulting, or a related fieldPayments experience strongly preferredFull professional proficiency in EnglishDutch and French are ideal, but not necessaryOther Job Details:We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles. The predominant amount of time should be spent in our Amsterdam office;Some domestic and international travel required;Our Diversity, Equity and Inclusion commitments  Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen.  Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What's next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here . Don't be afraid to let us know if you need more flexibility. Why do you believe that you are a good fit for this role?  * What is your motivation to join Adyen?  * Do you have experience in managing a team? If yes, please explain size and seniority of the team.  * Will you require sponsorship to work within the Netherlands now or in the future?  * -- We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles (3x office, 2x WFH). Is this suitable for you?  * -- The information you provide when you fill out this form and which we collect during your application process will be held and used by Adyen primarily for the purposes of considering your application and your suitability for employment with us and will generally be kept for one year, unless we need to keep your data longer. You can find more information about how we handle your personal data and about your rights in our Applicant Privacy Notice . The information you provide when you fill out this form and which we collect during your application process will be held and used by Adyen primarily for the purposes of considering your application and your suitability for employment with us and will generally be kept for one year, unless we need to keep your data longer. You can find more information about how we handle your personal data and about your rights in our Applicant Privacy Notice . At Adyen, we strive to create an accessible and inclusive experience for all candidates.Please let our team know if you need any adjustments to the recruitment process to make it more accessible and/or inclusive to your needs. Demographic Survey - NLDisclaimer: We invite you to complete this optional survey to help us evaluate our diversity and inclusion efforts. The data collected will help us create a workplace where diversity and inclusion is celebrated by monitoring equal opportunities and improving the early stage of our recruitment process. Your individual answers will never be visible to any Adyen employees and answers to this survey will not affect your application in any way. By submitting your answers you hereby consent to Adyen using the data for the prescribed purpose. For more information about the processing of your data and request for deletion, please have a look at the Applicant Privacy Policy . *Based on the classification provided by the central bureau of statistics in the Netherlands. **At Adyen, we are building an organization that supports people in their many unique life situations. Knowing this information will help us make our hiring process, benefits and professional development equitable and inclusive.  What gender do you identify as? (Select one) Female Male Non-binary Other Prefer not to say How old are you? (Select one) 18-24 25-34 35-44 45-64 64+ Prefer not to say For Dutch citizens: Which culture* was alongside the Dutch significant in your upbringing? (Select one) Europe (excl. NL) Indonesia Morocco Dutch Caribbean Suriname Turkey Other - Africa Other - Americas and Oceania Other - Asia Prefer not to say Prefer to self-describe Question does not apply to me Do you identify as a member of the LGBTIQ+ community? (Select one) Yes No Prefer not to say Do you have caregiving responsibilities** such as childcare, eldercare or disability care? (Select one) Yes No Prefer not to say Do you identify as having a mental or physical health condition? (Select one) Yes No Prefer not to say Do you identify as neurodiverse (eg Attention Deficit Disorder, Dyslexia, Autism Spectrum Disorder)? (Select one) Yes No Prefer not to say How would you rate your experience filling out this survey on a scale from 1 to 5? (Select one) 1 - Very Poor 2 - Poor 3 - Neutral 4 - Good 5 - Excellent

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