Engagement Manager [Insurtech start-up]

Company Profile An Insurtech start-up is now expanding in Japan, in light of pent-up customer demand from some of the largest insurers. The Role As the Engagement Manager you will be one of the first and key members of their Japan launch, leading cutting-edge deployments throughout the whole customer journey (pre ~ post sales).

• Act as the client enagement lead, owning the whole post-sales process re-engineering business processes, implementation, on-boarding, and driving adoption
• Lead Proof of Concepts (POC) acting as project manager and technical advisor, build business cases around value outcomes
• Ensure high customer satisfaction and adoption, from C-suite to daily users
• Actively identifying opportunities for cross-selling or increasing penetration, in coordination with the GTM and Product teams.

Your Skills

• Track-record of successfully leading complex projects as a project manager
• Experiene in requirement definition and translating them into tangible technology solutions
• Excellent problem solving skills
• Ability to build trusted relationships across enterprise customers, from the C level to staff level
• Japanese (Fluent level - Native) / English (Business level)

Preferred skills:

• Experience working for a Management/Technology Consulting firm
• Experience in SaaS deployments
• Strong interest in the latest technologies (AI, Machine Learning)

Location Tokyo 23 wards Salary 12M JPY - 15M JPY Selling points

• Be part of a fast-growing company that is transforming an industry
• Highly international, you'll be working with colleagues across the globe
• Broad scope with involvement in both the pre-post sales phase

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