Business Analyst

The Role

This role will sit in our Country Office Team and report to our Chief of Staff, and will collaborate heavily with our Special Projects & Product Innovation Team. From day one, you will have an immediate impact: streamlining strategic initiatives, overseeing program management, and communicating objectives between departments. This role depends heavily on your skills in strategic problem solving, organization & prioritization, and stakeholder management & communications.

Outcomes

• Execute high priority projects to ensure we achieve our goals
• This role comes with great autonomy allowing you to identify problems, carry out analysis, design solutions, and execute them
• Collaborate with different teams within the company to identify, review and solve problems
• Facilitate communications with stakeholders in other Xendit teams/ offices
• Lead meeting preparation and debrief, creating agendas to ensure efficiency and summaries to maximize stakeholder return on time
• Work on multiple projects in parallel that will require you to be adaptable across multiple functions
• Some previous projects have involved: identifying new business opportunities or focus industries, competitive analyses, applying for regulatory licenses, hiring talented people, measuring KPIs for different teams, creating SOPs to establish operations processes
• Assist in preparation of reports, pitch decks, and presentations
• Support execution of day-to-day operations, including but not limited to external communications, merchant onboarding & operations, sales operations, financial operations, etc.
• Do whatever it takes to make Xendit succeed.

What we're looking for

• You’re an autonomous and fast learner, and a detail-oriented and logical thinker who is comfortable working under tight deadlines in a fast-paced environment
• You are curious in nature and interested in making an impact
• You can make a good business case and convince people to help you execute
• Able to prioritize urgent and important requests to manage daily workload
• Team player and comfortable with working across functions/ countries and engaging with multiple internal/ external stakeholders
• Understands working within operations to deliver best customer experience
• Believe in constantly learning and improving. This includes being open to feedback and coaching for improvement.

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