Job details
Provide welcoming ''first contact" with each costumer or groups of costumers and ensure they have an enjoyable experienceRespond to golfers questions, requests and concernsProcess requests and start players off tee according to schedule Acertaion safe period of time between starting golfersCheck membership cards from club members and registerd guests Assistance and maintenance of golf clubsInteract with golfers in friendly, helpful manner.Responsible for informing players of course conditions and local rulesCommunicate with reception, keep up-to-date and accurate tee sheets. Also check for special instructions like no chipping on practice green etc.Track players and speed of play Keep track of rental sets Look for opportunities to take care of the course like repair a pitch mark or fill a divotSet up for lessons, prepare practice aid, clubs, etcMonitor water stations and cleanless of the courseMaintain an adequate supply of scorecards, penmcils, tees, ball markers etcAny additional tasks assigned by the Manager and/or supervisorTrains outside service associates for opening/closing procedures and other ECGC Golf standards. Oversees all outside service personnel to ensure all policies and procedures are upheld. Works with the Event Coordinator and Golf Operations Manager to organize all groups/outings that are taking place on a specific day and prepares staff and facility for all these events. Supervises all tasks within the normal OS Attendants daily duties as required. Ensure direct reports are supervising their teams effectively. Maintains accurate records of golfers renting clubs, service the customer.Golf Operations Supervisor will be required to produce and submit monthly management report with 5 working days of the period end.SkillsLanguage Skills: May be required to read and comprehend simple instructionsMathematical skills: May be required to add, subtract, multiply and divide in all units of measureFlexibilityPositive attitudeGood communication3 years relevant experience within hospitalityor related industry
#J-18808-Ljbffr Operations & Business Administration
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