Standard Bank Jobs - Cash Consultant
Job details
Job Description:
To take demand from walk-in customers for any cash related matters (e.g. teller, ATM, Moneygram) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the bank's financial offerings.
(ads1)
Job Responsibilities:
Complete reports and ad-hoc administrative duties as required or stipulated by laid-down procedures and compliance requirements.
Engage with walk-in customers to fully understand their demands and follow the required procedures to ensure that customer demands are fully and consistently met whilst mitigating any potential risks or non-compliance.
Adhere to all duty of care requirements as per branch operating procedures to ensure error rates, cash differences and operational losses are minimised.
Escalate any cash transactions that exceed prescribed limits to the Team Leader as per required procedures to ensure that customer needs are met accurately, timeously and in-line with internal standards and policies.
Manage, process and attend to the handling, control, movement, storage and collection of all cash assets in the branch as per the laid-down policies and procedures to ensure all customer and business needs are sufficiently met, all prescribed limits are upheld and any potential risks or non-compliance is minimised.
Actively engage with walk-in customers to identify demand generation opportunities and promote the use of multiple branch and non-branch channels to enhance the opportunity for further sales; capture and log the corresponding documentation and customer information.
Sort documentation into the required sequences and place in correct receptacles upon completion of transactions and in-line with laid-down procedures to ensure sufficient protection of information and adherence to regulatory requirements.
Job Requirements:
Other Minimum Preferred, Certifications or Professional Memberships
Secondary/High school/A levels/Matric
Field of Study: Not applicable
Job Details:
Company: Standard Bank
Vacancy Type:Full Time
Job Location: Mount Frere, Eastern Cape, South Africa
Application Deadline: N/A
(ads2)
Apply Here
instantcareers.net
#J-18808-Ljbffr Finance Consulting
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.