Sales Officer - Direct Sales - Retail Banking Division
Full time
at Al-Tijari Commercial Bank of Kuwait
in
Kuwait
Posted on May 4, 2024
Job details
- Provides Team Leader with Reports including Call Visits, Weekly, Monthly, Quarterly, and Annual Reports of achievements, problems, customer feedback /suggestions, as well as new Product/Services pitches or presentations, Strategy and Plan of Action suggestions etc.
- Manages the promotional kiosks (if any) which promote RBD’s P&S in different Agencies year round ensuring efficiency, familiarity with all Bank P&S, and effective marketing
- Monitors market changes & competitor activities, giving feedback to Team Leader
- Assists customers in completing new account forms or forms related to sales of P&S i.e. credit cards, loans etc., whether on site or at Branch locations
- Manages customer service delivery and follows up to ensure that each customer’s requests are processed and products are being delivered
- Seeks competitor information to proactively identify new sales opportunities
- Responsible for the successful management and resolution of customer issues or problems
- Sells Bank products outside of the bank premises and understanding customers’ needs
Skills
- Retention of priority customers
- Sales of products and services
- Effective handling of customer requests, applications etc.
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