Job details
We are seeking a dynamic and customer-focused individual to join our team as a Soft Service Supervisor at **Place Vendôme Qatar**. As a Soft Service Supervisor, you will be responsible for overseeing and managing the daily operations of soft services, ensuring a clean, safe, and welcoming environment for shoppers and tenants.
**Responsibilities**:
**Team Leadership**:
- Supervise and lead a team of soft service staff, including janitorial & housekeeping
- Provide training and guidance to ensure team members adhere to high standards of service.
**Facility Maintenance**:
- Conduct regular inspections of common areas and facilities to ensure cleanliness, safety, and overall appearance.
- Coordinate maintenance activities and promptly address any issues or repairs needed.
**Customer Service**:
- Foster a customer-centric culture among the team, emphasizing the importance of providing exceptional service to shoppers and tenants.
**Vendor Management**:
- Collaborate with external service providers to ensure quality and timely delivery of contracted services.
- Monitor vendor performance and address any issues to maintain high service standards.
**Budget Oversight**:
- Implement cost-effective measures without compromising service quality.
**Regulatory Compliance**:
- Ensure compliance with health and safety regulations, environmental standards, and other relevant laws.
- Stay informed about industry best practices and implement improvements as needed.
**Qualifications**:
- Proven experience in a supervisory role, preferably in a shopping center or similar environment.
- Strong leadership and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Knowledge of facility management and soft service operations.
- Familiarity with health and safety regulations and compliance standards.
- Exceptional customer service orientation.
**Education and Experience**:
- Bachelor's degree preferred.
- Previous experience in facility management, hospitality, or related field.
Application Question(s):
- Are you in Qatar with valid QID?
**Experience**:
- Soft Services: 6 years (required)
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Hiring company
Confidential
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LEED Operations Management StudyHubAED 49
AED 955Duration: Upto 4 Hours -
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AED 1,653Duration: Upto 165 Hours
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