Level 1 O365 & Network Engineer
Full time
at Online Business Technologies
in
Online
Posted on May 3, 2024
Job details
- Full time perm role - immediate start available
- Sydney CBD Office location
- Ability to truly grow & professionally develop
- Relevant IT qualifications preferred and 1-2 years prior experience with an MSP environment.
- Experience in supporting MS and O365 services (Exchange, OneDrive, MS Teams, Active Directory, Windows, etc.).
- Understanding of Routing, Switching, LAN/WAN.
- Windows Server skills.
- Experience in Migrations.
- Proven troubleshooting skills.
- Microsoft Office 365 Certifications (preferred).
- Understanding of Hyper-V or ESX (ideally both).
- Experience with Citrix and remote desktops.
- Ability to perform diagnostics and troubleshooting and able to research and resolve issues relating to break-fix issues.
- Ability to relate well with clients, management, peers and vendors.
- Excellent communication skills and ability to deal with high-pressure situations.
- The ability to build and maintain strong relationships with clients and vendors.
- A sense of ownership to follow up and ensure a professional outcome.
- Eagerness to learn and willingness to support the technical team in attitude, commitment and working hours.
- Self-motivated ability to provide technical support on products and solutions that address specific customer problems and needs.
- Committed to growing in skill, certification, and experience.
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