Beverage & Food Operation Manager - Bars
Job details
Job Number 24066790 Job Category Food and Beverage & Culinary Location W Kuala Lumpur, No 121 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Developing and Maintaining Budgets • Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments. • Maintains a positive cost management index for kitchen and restaurant operations. • Utilizes budgets to understand financial objectives. Leading Food and Beverage Team • Manages the Food and Beverage departments (not catering sales). • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Oversees all culinary, restaurant, beverage and room service operations. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. • Provides excellent customer service to all employees. • Responds quickly and proactively to employee's concerns. • Provides a learning atmosphere with a focus on continuous improvement. • Provides proactive coaching and counseling to team members. • Encourages and builds mutual trust, respect, and cooperation among team members. • Monitors and maintains the productivity level of employees. • Develops specific goals and plans to prioritize, organize, and accomplish work. • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. • Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded. Ensuring Exceptional Customer Service • Provides excellent customer service. • Responds quickly and proactively to guest's concerns. • Understands the brand's service culture. • Drives alignment of all employees, team leaders and managers to the brand's service culture. • Sets service expectations for all guests internally and externally. • Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. • Verifies all banquet functions are up to standard and exceed guest's expectations. • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Serves as a role model to demonstrate appropriate behaviors. • Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis. Managing and Conducting Human Resource Activities • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Conducts performance reviews in a timely manner. • Promotes both Guarantee of Fair Treatment and Open Door policies. • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. • Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. • Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results. Additional Responsibilities • Complies with all corporate accounting procedures. • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluates results to choose the best solution and solve problems. • Drives effective departmental communication and information systems through logs, department meetings and property meetings. Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you. #J-18808-Ljbffr
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Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. 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toward a successful long-term career by studying the <strong>Advanced Barista, Coffee Brewing & Waiter Training</strong> package online with Studyhub through our online learning platform. The Advanced Barista, Coffee Brewing & Waiter Training bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.<br /> <br /> This <strong>Advanced Barista, Coffee Brewing & Waiter Training</strong> course provides complete 360-degree training on Advanced Barista, Coffee Brewing & Waiter Training. You’ll get not one, not two, not three, but twenty-five Advanced Barista, Coffee Brewing & Waiter Training courses included in this course. Plus Studyhub’s signature Forever Access is given as always, meaning these Advanced Barista, Coffee Brewing & Waiter Training courses are yours for as long as you want them once you enrol in this course<br /> <br /> <strong>This Advanced Barista, Coffee Brewing & Waiter Training Bundle consists the following career oriented courses:</strong> <ul> <li>Course 01: Barista Course</li> <li>Course 02: Professional Barista : Brew an Amazing Cup of Coffee</li> <li>Course 03: Coffee Training: From Bean to Brew, the Art of Coffee</li> <li>Course 04: Professional Waiter Diploma</li> <li>Course 05: Hospitality and Catering</li> <li>Course 06: Restaurant Management</li> <li>Course 07: Food Safety & Hygiene</li> <li>Course 08: Kitchen Porter Training: Hygiene, Safety, and HACCP Principles</li> <li>Course 09: Food Handlers Certificate</li> <li>Course 10: HACCP Course</li> <li>Course 11: Supervising Food Safety in Catering</li> <li>Course 12: Food Allergen, Food Safeguarding and Kitchen Management Course</li> <li>Course 13: Restaurant Management: Takeaway Business Startup Course</li> <li>Course 14: Customer Service & Environment</li> <li>Course 15: Effective Communication Skills Diploma</li> <li>Course 16: Modern Business Etiquette Mastery</li> <li>Course 17: Public Speaking: Presentations like a Boss</li> <li>Course 18: Diversity Training</li> <li>Course 19: Conflict Resolution</li> <li>Course 20: Customer Relationship Management (CRM)</li> <li>Course 21: Emotional Intelligence and Social Management Diploma</li> <li>Course 22: Food and Beverage Manager</li> <li>Course 23: Chef Training Certificate</li> <li>Course 24: Cleaning</li> <li>Course 25: Phone-Based Customer Service</li> </ul> <strong>Description</strong><br /> <br /> The <strong>Advanced Barista, Coffee Brewing & Waiter Training</strong> course has been prepared by focusing largely on Advanced Barista, Coffee Brewing & Waiter Training career readiness. It has been designed by our Advanced Barista, Coffee Brewing & Waiter Training specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it’s required by any learners.<br /> <br /> The <strong>Advanced Barista, Coffee Brewing & Waiter Training</strong> Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Advanced Barista, Coffee Brewing & Waiter Training bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.<br /> <br /> This <strong>Advanced Barista, Coffee Brewing & Waiter Training</strong> Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Advanced Barista, Coffee Brewing & Waiter Training Elementary modules, allowing our students to grasp each lesson quickly.<br /> <br /> The <strong>Advanced Barista, Coffee Brewing & Waiter Training</strong> course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.<br /> <br /> <strong>In this exclusive Advanced Barista, Coffee Brewing & Waiter Training bundle, you really hit the jackpot. 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The Advanced Barista, Coffee Brewing & Waiter Training bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.<br /> <br /> This <strong>Advanced Barista, Coffee Brewing & Waiter Training</strong> course provides complete 360-degree training on Advanced Barista, Coffee Brewing & Waiter Training. You’ll get not one, not two, not three, but twenty-five Advanced Barista, Coffee Brewing & Waiter Training courses included in this course. Plus Studyhub’s signature Forever Access is given as always, meaning these Advanced Barista, Coffee Brewing & Waiter Training courses are yours for as long as you want them once you enrol in this course<br /> <br /> <strong>This Advanced Barista, Coffee Brewing & Waiter Training Bundle consists the following career oriented courses:</strong> <ul> <li>Course 01: Barista Course</li> <li>Course 02: Professional Barista : Brew an Amazing Cup of Coffee</li> <li>Course 03: Coffee Training: From Bean to Brew, the Art of Coffee</li> <li>Course 04: Professional Waiter Diploma</li> <li>Course 05: Hospitality and Catering</li> <li>Course 06: Restaurant Management</li> <li>Course 07: Food Safety & Hygiene</li> <li>Course 08: Kitchen Porter Training: Hygiene, Safety, and HACCP Principles</li> <li>Course 09: Food Handlers Certificate</li> <li>Course 10: HACCP Course</li> <li>Course 11: Supervising Food Safety in Catering</li> <li>Course 12: Food Allergen, Food Safeguarding and Kitchen Management Course</li> <li>Course 13: Restaurant Management: Takeaway Business Startup Course</li> <li>Course 14: Customer Service & Environment</li> <li>Course 15: Effective Communication Skills Diploma</li> <li>Course 16: Modern Business Etiquette Mastery</li> <li>Course 17: Public Speaking: Presentations like a Boss</li> <li>Course 18: Diversity Training</li> <li>Course 19: Conflict Resolution</li> <li>Course 20: Customer Relationship Management (CRM)</li> <li>Course 21: Emotional Intelligence and Social Management Diploma</li> <li>Course 22: Food and Beverage Manager</li> <li>Course 23: Chef Training Certificate</li> <li>Course 24: Cleaning</li> <li>Course 25: Phone-Based Customer Service</li> </ul> <strong>Description</strong><br /> <br /> The <strong>Advanced Barista, Coffee Brewing & Waiter Training</strong> course has been prepared by focusing largely on Advanced Barista, Coffee Brewing & Waiter Training career readiness. 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Along the way, you’ll decode the alchemy of stocks, soups, and sauces, and even take a sweet detour into the enchanting realms of baking and pastry.<br /> <br /> <strong>Learning Outcomes</strong> <ul> <li>Acquire proficiency in fundamental food preparation methodologies.</li> <li>Gain expertise in the use and maintenance of knives and kitchen tools.</li> <li>Master the art of creating a variety of stocks, soups, and sauces.</li> <li>Develop competence in preparing vegetables, fruits, meats, poultry, and seafood.</li> <li>Understand the essentials of baking, including dough and pastry crafting.</li> </ul> <strong>COURSE CURRICULUM<br /> <br /> Food Preparation Mastery: Culinary Skills for Delicious Dishes</strong> <ul> <li>Module 01: Introduction to Food Preparation</li> <li>Module 02: Knife Skills and Basic Techniques</li> <li>Module 03: Stocks, Soups, and Sauces</li> <li>Module 04: Vegetable and Fruit Preparation</li> <li>Module 05: Meat and Poultry Preparation</li> <li>Module 06: Seafood Preparation</li> <li>Module 07: Pasta and Rice Dishes</li> <li>Module 08: Baking and Pastry Basics</li> </ul> <strong>Why buy this Food Preparation Mastery: Culinary Skills for Delicious Dishes?</strong> <ul> <li>Unlimited access to the course for a lifetime.</li> <li>Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course.</li> <li>Structured lesson planning in line with industry standards.</li> <li>Immerse yourself in innovative and captivating course materials and activities.</li> <li>Assessments designed to evaluate advanced cognitive abilities and skill proficiency.</li> <li>Flexibility to complete the Course at your own pace, on your own schedule.</li> <li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li> <li>Unlock career resources for CV improvement, interview readiness, and job success</li> </ul> <strong>Who is this Food Preparation Mastery: Culinary Skills for Delicious Dishes for?</strong> <ul> <li>Culinary novices yearning for a structured approach to cooking.</li> <li>Food bloggers or critics aiming to deepen their understanding of cuisine.</li> <li>Kitchen staff in restaurants seeking a comprehensive training programme.</li> <li>Cooking enthusiasts interested in broadening their culinary repertoire.</li> <li>Culinary school applicants looking to bolster their foundational skills.</li> </ul> <strong>Certification</strong><br /> <br /> Upon course completion, a written assignment test is available. Pass the test to obtain a PDF certificate for 22 AED. Original hard copy certificates are available for an additional 35 AED.', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Chef de Partie,Sous Chef,Pastry Chef,Food Stylist,Culinary Instructor,Food Writer/Critic', 'eligibility' => 'This Food Preparation Mastery: Culinary Skills for Delicious Dishes does not require you to have any prior qualifications or experience. You can just enrol and start ;Food Preparation Mastery: Culinary Skills for Delicious Dishes was made by professionals and it is compatible with all PC’s, Mac’s, tablets and smartphones. 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Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage. </p> <p><b> CANDIDATE PROFILE </b> </p> <p><b> Education and Experience </b> </p> <p>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. </p> <p> OR </p> <p>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. </p> <p><b> CORE WORK ACTIVITIES </b> </p> <p><b> Developing and Maintaining Budgets </b> </p> <p>• Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments. </p> <p>• Maintains a positive cost management index for kitchen and restaurant operations. </p> <p>• Utilizes budgets to understand financial objectives. </p> <p><b> Leading Food and Beverage Team </b> </p> <p>• Manages the Food and Beverage departments (not catering sales). </p> <p>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. </p> <p>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. </p> <p>• Oversees all culinary, restaurant, beverage and room service operations. </p> <p>• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. </p> <p>• Provides excellent customer service to all employees. </p> <p>• Responds quickly and proactively to employee's concerns. </p> <p>• Provides a learning atmosphere with a focus on continuous improvement. </p> <p>• Provides proactive coaching and counseling to team members. </p> <p>• Encourages and builds mutual trust, respect, and cooperation among team members. </p> <p>• Monitors and maintains the productivity level of employees. </p> <p>• Develops specific goals and plans to prioritize, organize, and accomplish work. </p> <p>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. </p> <p>• Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded. </p> <p><b> Ensuring Exceptional Customer Service </b> </p> <p>• Provides excellent customer service. </p> <p>• Responds quickly and proactively to guest's concerns. </p> <p>• Understands the brand's service culture. </p> <p>• Drives alignment of all employees, team leaders and managers to the brand's service culture. </p> <p>• Sets service expectations for all guests internally and externally. </p> <p>• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. </p> <p>• Verifies all banquet functions are up to standard and exceed guest's expectations. </p> <p>• Provides services that are above and beyond for customer satisfaction and retention. </p> <p>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. </p> <p>• Serves as a role model to demonstrate appropriate behaviors. </p> <p>• Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis. </p> <p><b> Managing and Conducting </b> <b> Human Resource Activities </b> </p> <p>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. </p> <p>• Conducts performance reviews in a timely manner. </p> <p>• Promotes both Guarantee of Fair Treatment and Open Door policies. </p> <p>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. </p> <p>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. </p> <p>• Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results. </p> <p><b> Additional Responsibilities </b> </p> <p>• Complies with all corporate accounting procedures. </p> <p>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. </p> <p>• Analyzes information and evaluates results to choose the best solution and solve problems. </p> <p>• Drives effective departmental communication and information systems through logs, department meetings and property meetings. </p> <em> Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law. </em><p></p> W Hotels’ mission is to Ignite Curiosity, Expand Worlds. 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Hiring company
Marriott International, Inc.
-
AED 999
AED 1,998Duration: Upto 125 Hours -
Food Preparation Mastery StudyHubAED 89
AED 1,763Duration: Upto 2 Hours
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https://my.jooble.org/external/1095019235694037802?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_my&extra_ars_request_id=eb81d056b73d44671788b210c69cd6f0