Ops Spec: System Engineer (Linux & Unix)
Full time
at BCXP
in
Online
Posted on May 3, 2024
Job details
Business unit, Department, Reporting
Business Unit | Cloud Platform Solutions |
Department | EIS |
Position reports to | Manager |
Job grade | S6 |
Core Description
Install, monitor, test and maintain Linux and Unix operating systems and infrastructure and to provide technical support and guidance through planning, implementation, analysis, diagnosis, and problem solving.Key Deliverables / Primary Functions
- Carry out assisted analysis and investigation, in collaboration with other employees and clients/users, operational requirements and problems in order to contribute to improvements in applications, data management, processes/procedures and business requirements.
- Plan and monitoring utilisation and capacity for current and proposed infrastructure. Assist in investigating, diagnosing and resolving problems as directed.
- Actively participate in investigations to discover root causes and progress of the implementation of remedial action. Under guidance, support in the analysis of incidents and problems to show trends and potential problem areas.
- Active participation in and compliance to the change management system in accordance with agreed procedures
- Manage changes to the live infrastructure, complying to procedures for the review of changes, analysing change records to determine trends and problems that occur, providing management information and statistics on the progress of changes
- Participate in the execution of small-scale projects through the provision of effective support to the project team, minimising risks and ensuring projects are successfully completed as per budget, timeframes and agreed terms of reference.
- Perform the full range of defined tasks associated with operating and controlling of installed hardware and software on a continual basis.
- Fulfil diagnosis and investigations to recover or continue operations. Prioritise resolutions, monitor progress and apply escalation procedures for problems not progressing satisfactorily
Core Functional Skills & Knowledge
Customer Needs Analysis ICT Knowledge Problem solving Risk ManagementCore Behavioural Competencies
Job Match Culture Match Applying expertise & Technology Delivering Results & Meeting customer expectations Following instructions & procedures Working with peopleMinimum Qualifications
NQF 6: 3 year Degree/ Diploma/ National Diploma in Information Technology OR NQF 4: Grade 12Additional Education -Preferred /Advantage
Experience
3 years’ experience OR Grade 12 & 5 years’ experienceCertifications
ITIL 4 Foundation preferred SUSE AIXProfessional Memberships in Relevant Industry
Level of Engagement & Span of Control
Span of Control : 0 Level of Engagement : Technical Teams, Management, Internal and External CustomersSpecial Requirements / Employment Condition
Ability to cope under pressure Ability to work extended /long hours as and when requiredWorkplace / Physical Requirements
Hybrid Remote WorkerApply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.