Copy of Senior Key Account Manager, B2B Sales
Full time
at Ooredoo
in
Kuwait
Posted on May 3, 2024
Job details
- Acting as the first point of contact for company clients
- Proactively identify, qualify and win new Data Centre customers
- Develop a strategy to win targeted major accounts from ISP competitors
- Identify client requirements and prepare a strategic suitable proposal to meet those requirements
- Participate in marketing and product development discussions in order to better analyse customer and market IT needs
- Keep abreast of the market changes & new technologies, proactively predict and utilize market opportunities towards future business growth.
- Identifying potential new clients and business opportunities related to Cloud, IoT, and SAP…
- Generating ways to attract new clients, whether through marketing, tailored offers, specific bundles…
- Liaising with clients in order to identify their needs and make sure the presales team prepares the proposal with the right requirements
- Dealing with client escalations, if any.
- Assist the collection team in ensuring that clients pay on time
- Communicating client agendas to other members of staff, specially presales and the operations teams
- Maintaining a good understanding of clients and their business strategies, and suggest IT and cloud solutions that helps the customers in cutting cost and improve their business
- The Coaching Session Fulfilment Rate must be greater than or equal to 90%.
- YTD Billed Revenue Achievement must be greater than or equal to 100% of YTD Billed Revenue Target.
- The weighted Annual Contract Value of pipeline opportunities related to cloud and datacentre, must be greater than or equal to 3 times the annual New Revenue target.
- Be the first point of contact for large specialised, high end or multinational corporate enquirers that have been referred and qualified by Corporate Lead Management
- Develop on-going relationship with product managers, solution specialist and development team to identify opportunities for growth within the specific target segments
- Providing on the job coaching to Service Account Managers, as required to ensure that knowledge is shared and sales skills are developed.
- Support the Service Account Managers in B2B Sales who have the personal contacts to deal with large multinationals, with technical issues and relationship management, as required.
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- complete
- up-to-date
- accurate
- To work to meet (or exceed) agreed billed revenue targets throughout the financial year
- To use the prescribed Sales Force Automation tool (SFA) or standard Excel Template to record sales opportunities and to ensure that these are:
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