IT Compliance & Security Analyst
Full time
at Zendesk, Incorporated (Philippines)
in
Online
Posted on May 2, 2024
Job details
IT Compliance & Security Analyst page is loaded
IT Compliance & Security Analyst
Apply locations Manila, Philippines time type Full time posted on Posted 2 Days Ago job requisition id R27226Job Description
About the Role:
We are looking for a hands-on IT Compliance & Security Analyst that thrives in a multi-project, dynamic, and energetic environment. You will be part of the IT Security Compliance Operations team and will partner closely with various departments, such as: Finance, Legal, Sales Operations, Vendor Management, Audit, and HR, etc. The Security Compliance team is responsible for the execution, facilitation and management of IT SOX controls, GRC workflows, audit liaising, and OFAC and security compliance operations. This role will be heavily focused on supporting audits for the certification programs, executing OFAC and security compliance reviews, evaluating technology controls and serving as a compliance subject matter expert to the business. In this role, you will also have the opportunity to be a part of a dynamic operations team that manages and implements various IT compliance, security, and audit remediation initiatives. Some of the regulatory initiatives are: SOX, SOC2, FedRamp, ISO, NIST, and GDPR. The ideal candidate is positive, hardworking, self-directed, and has a natural curiosity. Additionally, strong attention to detail, analytical skills, and a solid understanding of various security frameworks are essential for success in this role. This is a great time to join a growing SaaS company with tons of opportunity! Since we are a SaaS shop; familiarity with cloud-based applications such as: Okta, Slack, Jira, Confluence, NetSuite, Zuora, RevPro, Workday, Coupa, etc. is a must.What you get to do every single day:
- Ensure compliance to international sanctions regulations.
- Ensure that process owners are performing due diligence when implementing changes to IT systems and applications.
- Evaluate security controls through assessment of evidence during periodic external audits.
- Participate during internal controls walkthrough with external auditors.
- Improve control efficiencies, design, and operating effectiveness of security controls through working with: IT, Finance, HR, Business, and Internal Audit.
- Conduct periodic user access review to ensure appropriate usage of an organization's information systems and data.
- Take ownership of multiple control areas and think "outside-the-box" to identify process improvement opportunities.
- Perform or assist with new system implementation impact/gap assessments as they relate to key business and IT processes.
What you bring to the role:
- Bachelor's degree in a related field and a minimum of three (3) years experience in IT audit (preferred), information security (access and change management experience a BONUS), or Governance, risk and compliance (GRC).
- Profound understanding of IT and internal audits methodologies, risk assessment, control evaluation, and compliance frameworks.
- Familiarity with security concepts such as access management (user access reviews, password authentication, 2FA), change management, segregation of duties and computer operations.
- Ability to navigate ambiguity in order to define process workflows.
- Strong critical thinking and problem-solving abilities with superb communication skills.
- Enthusiasm to learn about new applications and conceptualize impact on security and compliance standards.
- Light programming experience and technical expertise with scripting language (such as Python), and/or general API development/configuration also a BONUS.
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locations Manila, Philippines time type Full time posted on Posted 2 Days Ago Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. More than 100,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. #J-18808-LjbffrApply safely
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