Assistant Business Development Manager (F&B Sales)
Job details
Job Number 24071050 Job Category Food and Beverage & Culinary Location Singapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, Singapore VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management JOB SUMMARY - Driving revenue for F&B outlets and key festive periods through Corporate Companies, Banks, Third Parties, E channels etc. - Strengthen partnership with key clients through frequent networking events and sales calls. - Develop new channels for all F&B outlets. - To analyze project sales, profit and loss statements and forecast, together with DOFB, Outlet Managers, and Retail Manager. DUTIES AND RESPONSIBILITIES
- Identify, develop and manage Corporate Accounts to drive business to all F&B outlets and retails.
- Be accountable to manage or increase current partnership with banks, third parties, Telco companies and Associations;
- To work on daily basis with dining reservations and outlet managers including to strategize on opening and closing the third party channels.
- Develop and maintain E-retailing channels.
- Understands or is familiar with the fundamentals of assigned accounts and customer relations.
- Develops a sales plan to generate business from identified markets/accounts which consistently drive business into the restaurant.
- In cooperation with the DFB and the Restaurant Managers develops necessary activities to generate additional consistent restaurant business.
- Continuously communicates the benefits of the hotel and F&B offerings to the customer.
- Drives/manages cooperate, group and festive cooperate bulk purchases through improved customer loyalty by excellent account management.
- Negotiating and liaising with suppliers, purchasers, branding companies and contractors to source for the most beneficial proposal for the hotel.
- Responsible for sourcing new potential retail sites and provide detailed site analysis for the perusal of DFB for key festive periods.
- Negotiates F&B offerings and closes the deals.
- Responsible for implementation of marketing programs, collaterals and photoshoot with Marcom team.
- Prospects new business through phone solicitation, outside sales calls, customer visits to the hotel, trade shows, sales blitzes, direct mail, newspaper/journal research and other customer interaction or research. E.g. sales call and return with sales report.
- Develops marketing intelligence: new product ideas, competition activities, new customer trends and performance.
- Spends majority of time in face-to-face customer or business clientele’s interaction outside of the hotel; for the purpose of selling the F&B retail business and enhancing restaurant revenue.
- Sells the benefits of our F&B Restaurant and Festive Season Retail Offerings.
- To provide product and information trainings to all level associates before each project kick off.
- To meet measurable targets (BSC/KPI) goals, as assigned for self-individual and the team.
- Cash Handling :
- Minimum Diploma in Business Management
- At least 2 years of relevant experience in handling F&B business development
- Strong in overall sales skills
- Understanding of hotel's business mix needs of transient, group and catering business
- Great energy & enthusiastic
- Ability to present ideas, expectations and information in a concise, well-organized manner
- Excellent interpersonal conflict management skills & effective time management skills
- Understanding and achievement of team and individual goals
- Demonstrates leadership skills, customer development and relationship management skills
- Able to start work within short notice period
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drive business to all F&B outlets and retails. </li> <li> Be accountable to manage or increase current partnership with banks, third parties, Telco companies and Associations; </li> <li> To work on daily basis with dining reservations and outlet managers including to strategize on opening and closing the third party channels. </li> <li> Develop and maintain E-retailing channels. </li> <li> Understands or is familiar with the fundamentals of assigned accounts and customer relations. </li> <li> Develops a sales plan to generate business from identified markets/accounts which consistently drive business into the restaurant. </li> <li> In cooperation with the DFB and the Restaurant Managers develops necessary activities to generate additional consistent restaurant business. </li> <li> Continuously communicates the benefits of the hotel and F&B offerings to the customer. </li> <li> Drives/manages cooperate, group and festive cooperate bulk purchases through improved customer loyalty by excellent account management. </li> <li> Negotiating and liaising with suppliers, purchasers, branding companies and contractors to source for the most beneficial proposal for the hotel. </li> <li> Responsible for sourcing new potential retail sites and provide detailed site analysis for the perusal of DFB for key festive periods. </li> <li> Negotiates F&B offerings and closes the deals. </li> <li> Responsible for implementation of marketing programs, collaterals and photoshoot with Marcom team. </li> <li> Prospects new business through phone solicitation, outside sales calls, customer visits to the hotel, trade shows, sales blitzes, direct mail, newspaper/journal research and other customer interaction or research. E.g. sales call and return with sales report. </li> <li> Develops marketing intelligence: new product ideas, competition activities, new customer trends and performance. </li> <li> Spends majority of time in face-to-face customer or business clientele’s interaction outside of the hotel; for the purpose of selling the F&B retail business and enhancing restaurant revenue. </li> <li> Sells the benefits of our F&B Restaurant and Festive Season Retail Offerings. </li> <li> To provide product and information trainings to all level associates before each project kick off. </li> <li> To meet measurable targets (BSC/KPI) goals, as assigned for self-individual and the team. </li> <li> Cash Handling : </li></ol><p>· Process all payment types such as room charges, cash, cheques, purepayment, debit, or credit. </p><p>· Process all transaction postings (rebates, miscellaneous charges, paid-outs)</p><p>· Blind drop at end of the shifts. </p><p>· Provide cash change to guests. </p><p>· Obtain manual authorizations and follow all Accounting procedures when computer system is down. </p><p>· Count bank at the beginning of shift to ensure that amounts are correct and that there is adequate change. </p><p>21. To ensure and follow established procedures and compliance as per LSOP guidelines. </p><p>22. Any other duties as may be assigned from time to time. </p><p><b> JOB REQUIREMENTS </b></p><ul> <li> Minimum Diploma in Business Management </li> <li> At least 2 years of relevant experience in handling F&B business development </li> <li> Strong in overall sales skills </li> <li> Understanding of hotel's business mix needs of transient, group and catering business </li> <li> Great energy & enthusiastic </li> <li> Ability to present ideas, expectations and information in a concise, well-organized manner </li> <li> Excellent interpersonal conflict management skills & effective time management skills </li> <li> Understanding and achievement of team and individual goals </li> <li> Demonstrates leadership skills, customer development and relationship management skills </li> <li> Able to start work within short notice period </li></ul><p></p> Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b> Be </b> where you can do your best work, <b> begin </b> your purpose, <b> belong </b> to an amazing global team, and <b> become </b> the best version of you. <p> JW Marriottis part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. 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CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world.<br> <br> Master the skills you need to propel your career forward in acrylic painting. Equip yourself with the essential knowledge and skillset that make you a confident acrylic painter and take your career to the next level. This comprehensive course is designed to help you reach your professional goals.<br> <br> The skills and knowledge that you will gain through studying this acrylic painting with gold leaf course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career.<br> <br> This acrylic painting with gold leaf course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.<br> <br> This comprehensive course will teach you the theory of effective acrylic painting practice and equip you with the essential skills, confidence and competence to assist you in the acrylic painting industry. 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CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world.<br> <br> Master the skills you need to propel your career forward in acrylic painting. Equip yourself with the essential knowledge and skillset that make you a confident acrylic painter and take your career to the next level. This comprehensive course is designed to help you reach your professional goals.<br> <br> The skills and knowledge that you will gain through studying this acrylic painting with gold leaf course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career.<br> <br> This acrylic painting with gold leaf course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.<br> <br> This comprehensive course will teach you the theory of effective acrylic painting practice and equip you with the essential skills, confidence and competence to assist you in the acrylic painting industry. 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Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV.<br> <br> Enrol today and take the next step towards your personal and professional goals.<br> <br> <strong>Why choose this course?</strong> <ul> <li>Unlimited lifetime access</li> <li>Instructor-led distance learning</li> <li>Get trained by industry experts</li> <li>24/7 student support system</li> <li>Learn at your own pace and leisure</li> <li>Effective training, written and designed by certified professionals</li> </ul> <strong>Who is this course for?</strong><br> <br> This course is suitable for all skill levels and backgrounds. Whether you want to advance your career prospects, learn a new skill, or broaden your educational horizons this course will help you to gain a solid understanding of the core competencies required to drive a successful career in your chosen industry.<br> <br> <strong>Become certified</strong><br> <br> <strong>Explore new skills</strong> <ul> <li>Equip yourself with the essential skills, confidence and competence to assist you in your chosen industry.</li> </ul> <strong>Accelerate your career</strong> <ul> <li>Learn the most in-demand skills, get certified and level up your career. 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This accredited course will give you a competitive advantage in your career, making you stand out from all other applicants and employees.<br /> <br /> As one of the leading course providers and most renowned e-learning specialists online, we’re dedicated to giving you the best educational experience possible. This course is crafted by industry experts, to enable you to learn quickly and efficiently, and at your own pace and convenience.<br /> <br /> <strong>How Will I Benefit?</strong> <ul> <li>Boost your career in adobe premiere pro</li> <li>Deepen your knowledge and skills in your chosen field just in hours not years!</li> <li>Study a course that has been designed by industry professionals.</li> <li>Save money and time by studying your convenient time</li> <li>Have access to a tutor whenever you are in need</li> </ul> So, what are you thinking about! 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This accredited course will give you a competitive advantage in your career, making you stand out from all other applicants and employees.<br /> <br /> As one of the leading course providers and most renowned e-learning specialists online, we’re dedicated to giving you the best educational experience possible. This course is crafted by industry experts, to enable you to learn quickly and efficiently, and at your own pace and convenience.<br /> <br /> <strong>How Will I Benefit?</strong> <ul> <li>Boost your career in adobe premiere pro</li> <li>Deepen your knowledge and skills in your chosen field just in hours not years!</li> <li>Study a course that has been designed by industry professionals.</li> <li>Save money and time by studying your convenient time</li> <li>Have access to a tutor whenever you are in need</li> </ul> So, what are you thinking about! 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E.g. sales call and return with sales report. </li> <li> Develops marketing intelligence: new product ideas, competition activities, new customer trends and performance. </li> <li> Spends majority of time in face-to-face customer or business clientele’s interaction outside of the hotel; for the purpose of selling the F&B retail business and enhancing restaurant revenue. </li> <li> Sells the benefits of our F&B Restaurant and Festive Season Retail Offerings. </li> <li> To provide product and information trainings to all level associates before each project kick off. </li> <li> To meet measurable targets (BSC/KPI) goals, as assigned for self-individual and the team. </li> <li> Cash Handling : </li></ol><p>· Process all payment types such as room charges, cash, cheques, purepayment, debit, or credit. </p><p>· Process all transaction postings (rebates, miscellaneous charges, paid-outs)</p><p>· Blind drop at end of the shifts. </p><p>· Provide cash change to guests. </p><p>· Obtain manual authorizations and follow all Accounting procedures when computer system is down. </p><p>· Count bank at the beginning of shift to ensure that amounts are correct and that there is adequate change. </p><p>21. To ensure and follow established procedures and compliance as per LSOP guidelines. </p><p>22. Any other duties as may be assigned from time to time. </p><p><b> JOB REQUIREMENTS </b></p><ul> <li> Minimum Diploma in Business Management </li> <li> At least 2 years of relevant experience in handling F&B business development </li> <li> Strong in overall sales skills </li> <li> Understanding of hotel's business mix needs of transient, group and catering business </li> <li> Great energy & enthusiastic </li> <li> Ability to present ideas, expectations and information in a concise, well-organized manner </li> <li> Excellent interpersonal conflict management skills & effective time management skills </li> <li> Understanding and achievement of team and individual goals </li> <li> Demonstrates leadership skills, customer development and relationship management skills </li> <li> Able to start work within short notice period </li></ul><p></p> Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b> Be </b> where you can do your best work, <b> begin </b> your purpose, <b> belong </b> to an amazing global team, and <b> become </b> the best version of you. <p> JW Marriottis part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. 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Hiring company
Marriott International, Inc.
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