Debtors Clerk

Job Description

A financial services company is seeking an experienced Debtors Clerk to become an integral part of their operations. This is a permanent role initially based in the office, with hybrid/remote opportunities available after the probation period. This role offers tremendous growth opportunities and is ideal for someone seeking a long-term career path. Working hours are 8am to 5pm Monday to Thursday and 8am to 4pm on Fridays.Responsibilities:

• Keep track of outstanding debts by noting on relevant systems.
• Recommend course of action to recover owed monies.
• Locate and contact debtors.
• Contacting client with regards to any payment queries to ensure correct and timeous allocations of the payments.
• Negotiate pay-off deadlines and payment plans, after approval from management.
• Handle customers' questions or complaints, as well as emails from customers.
• Handle internal queries with regards to debtors.
• Build trust with debtors.

Requirements

• Minimum 5 years' experience in a Debtors / Accounts Receivable Clerk role 
• Experience with Xero, QuickBooks, CaseWare, etc. is an added advantage but not mandatory
• Good negotiation and persuasion skills
• Strong organisational skills and attention to detail
• Good time-management skills
• Ability to adapt to a fast-paced environment
• Excellent problem-solving skills
• A positive attitude and willingness to learn

Benefits

This is a permanent role initially based in the office, with hybrid/remote opportunities available after the probation period. Working hours are 8am to 5pm Monday to Thursday and 8am to 4pm on Fridays.