Output Management Administrator (Bank) - Ref: MY

The Output Management Administrator role is a contractor position responsible for the administration of the Output Management systems in the Bank. The role is under the prerogative of the Service Operations belonging to Group Infrastructure & Platform Services. Its primary responsibilities include the following: · Perform administration functions on the different Output Management systems namely Report2Web (R2W) and Remote Print Manager (RPM) systems. · Perform 24x7 on-call support for trouble shooting and problem determination on Output related incidents and problems pertaining (but not limited) to administration and support. · Liaise and coordinate Output Management requirements to the different groups and users subscribed to the Output Management systems and printing/enveloping vendor. · Perform project management role on Output Management driven projects and initiatives. · Participate in projects and initiatives requiring/involving Output Management support. · Perform technical evaluation and analysis of existing and new systems and assess their potentials for automation/implementation. · Perform management of vendors and contributing ideas in streamlining processes to facilitate smooth implementation of initiatives. · Participate in audit and compliance review involving Output Management systems and print operations. · Develop and maintain existing scripts and programs to automate Output Management operational processes. · At least 3 years experience working in a bank Data Centre Operations environment preferably in the area of Output Report Distribution, Archival and Print Operations. · Possess an understanding of network, SQL database, and Windows platform necessary in troubleshooting issues related to Output Management systems. · Knowledgeable in Windows infrastructure and other technologies (Active Directory (AD), Domain Name Servers (DNS), Network Load Balancer, MS Clustering, Virtual Machine (VM), MS SQL). · Knowledgeable in Tomcat and Internet Information Services (IIS) application and web server components. · Knowledgeable in the Windows OS environment and knows Windows/DOS programming/scripting. · Knowledgeable in the Microsoft suite of products such as Excel, Word, and Power Point. · Knowledge in R2W and RPM systems is a big advantage. · Knowledge in Visual Basic, Power Shell, C#, C++, Python and Java programming is a big advantage. · Prior experience in statements printing and enveloping is an advantage. · Ability to work in a fast paced environment and able to deliver results in a timely manner. · Ability to communicate clearly and effectively both verbally and in writing. · Adopts an innovative and proactive mindset to work assignments. · Organized and detail oriented with excellent time management skills. · Ability to multitask with propensity to handle urgent interruptions. · Possess a positive and willing to learn attitude