Job details
The ITOperation Executive / Specialist in this role Support organization globalLocal infrastructure & technologies to resolve IT challenges presented bythe organization user base across businesses used in the market and at the sametime to drive the excellence performance of IT operation Driving IT Operation & Digital Workspace service Ensure that problems are solved either by own analyses or by escalation to a 2nd line support function and chasing the solution. Responsible for updating IT components and systems as required both hardware and software in cooperation with the suppliers of the IT components Train users on generic applications provide advice in the use of applications give 1st line support in solving problems and complaints and handle the escalation to the higher support function to minimize the user complaints and maximize the performance of the IT system. Work closely with other constituents such as the GIS and external vendor to ensure comprehensive and robust end to end service solutions are delivered to the market. Propose (pro)active recommendations for improvement in delivery of IT Application services (e.g. process improvements FAQs knowledge articles work instructions) Manage IT vendor and their performance. Participate and support ITOM on managing IT budget. Strong Knowledge of leading technologies in IT and Mobile Devices. Able to troubleshoot and manage Telephony based issues. Mainly IOS with some knowledge in Android. * Digital Workspace Service : Enabling a digital workspace by delivering end user computing equipment (laptops peripherals) print collaboration & telecom services. Improving operational excellence and productivity through tested and proven technology Remote Work : No
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'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<p> The ITOperation Executive / Specialist in this role Support organization globalLocal infrastructure & technologies to resolve IT challenges presented bythe organization user base across businesses used in the market and at the sametime to drive the excellence performance of IT operation </p><p> Driving IT Operation & Digital Workspace service </p><p> Ensure that problems are solved either by own analyses or by escalation to a 2nd line support function and chasing the solution. </p><p> Responsible for updating IT components and systems as required both hardware and software in cooperation with the suppliers of the IT components </p><p> Train users on generic applications provide advice in the use of applications give 1st line support in solving problems and complaints and handle the escalation to the higher support function to minimize the user complaints and maximize the performance of the IT system. 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Furthermore, you will also acquire the skills in this course to do negotiations and write business proposals, reports, & emails to streamline the operation process.<br /> <br /> Enrol in this <strong>operation management course</strong> today to prepare yourself for a lucrative career without further delay.<br /> <br /> <strong>Operations Management Course Curriculum</strong> <ul> <li>Module 01: Introduction to Operations Management</li> <li>Module 02: Project Management</li> <li>Module 03: Business Development and Succession Planning</li> <li>Module 04: Process Management</li> <li>Module 05: Supply Chain Management</li> <li>Module 06: Planning & Forecasting Operations</li> <li>Module 07: Procurement & Purchasing Management</li> <li>Module 08: Manufacturing & Delivery Operations</li> <li>Module 09: Quality Management</li> <li>Module 10: Managing Risk and Recovery</li> <li>Module 11: Performance Management</li> <li>Module 12: Talent Management</li> <li>Module 13: Communication Skills</li> <li>Module 14: Negotiation Techniques</li> <li>Module 15: Conflict Management</li> <li>Module 16: Stress Management</li> <li>Module 17: Time Management</li> <li>Module 18: Business Environment</li> <li>Module 19: Business Writing Skills</li> </ul> <strong>Operations Management Course Assessment</strong><br /> <br /> To complete the <strong>Operations Management Course</strong> you must have to attend the MCQ assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.<br /> <br /> <strong>Operations Management Course Certification</strong><br /> <br /> CPD Certification from The Teachers Training<br /> <br /> After you have successfully completed your assignment, you will be qualified to apply for a CPD Certification from The Teachers Training. The PDF certificate can be downloaded instantly right after you have completed your Operations Management Course​​​​​. <ul> <li>PDF certificate is completely FREE</li> <li>Hard-copy certificates are also available</li> <li>You can get both PDF and Hard copy certificate</li> </ul> The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.<br /> <br /> ✅ So let's do this! Enrol today and start learning about the Operations Management Course! 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For further information please visit the Learner FAQs on the Quality Licence Scheme website.<br /> <br /> <strong>Method of Assessment</strong><br /> <br /> In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate.<br /> <br /> <strong>Who is this course for?</strong><br /> <br /> This course has been designed to train those individuals who have senior roles in a construction project or manages an active building. Comparable positions in the UK housing industry will also benefit from the information provided.<br /> <br /> <strong>Career path</strong><br /> <br /> The training supplied by the Construction Management Course will benefit those who work in a senior position on active construction sites or wish to do so. As such, it will significantly enhance the following careers or roles: <ul> <li>Construction Manager</li> <li>Construction Project Manager</li> <li>Design Manager and Architects</li> <li>Building Site Manager</li> <li>Buildings Inspector</li> <li>Building Site Worker</li> </ul> ', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Construction Manager,Buildings Site Manager,Buildings Inspector,Building Site Worker', 'eligibility' => 'This Basic To Advanced UX Design course is available to all learners, of all academic backgrounds. 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Hiring company
NTT DATA SINGAPORE
-
Operations Management The Teachers TrainingAED 47Duration: Upto 8 Hours
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Construction Management JanetsAED 37Duration: Upto 3 Weeks
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