Job details
Company Description Joinus at Accor,wherelife pulseswithpassion! By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitalityisaworkofheart, Joinus andbecomeaHeartist. Job Description The Team Lead Revenue Excellence Center will be a crucial part of our Global Revenue Management team, responsible for leading a team of Brazilian support specialists. Reporting to the Manager Revenue Excellence Center located in France , you will ensure the smooth operation and optimization of our RMS while providing guidance and support to your team members on day-to-day basis. You will collaborate with other departments and external vendors to deliver outstanding support and contribute to the continuous improvement of our revenue management processes. These projects encompass onboarding of new hotels on Revenue Management Systems, ticketing management and efficiency optimization, steady-state support initiatives, business process and procedure updates, and the deployment of new capabilities within the Global Revenue Management Systems to hotels worldwide – with strong emphasis on revenue management knowledge and business practice. The person will facilitate cross-functional team collaborations as well as to support hubs in the definition and implementation of their roll-out strategy. What you will be doing:
- Team Leadership: Lead and manage a team of Revenue Management System Support Specialists, providing guidance, mentoring, and support to ensure the team's success.
- Technical Expertise: Use your technical skills to provide support for the RMS and assist team members in troubleshooting complex issues.
- Project Management: Manage and prioritize support projects, including queue management, system efficiencies, process updates, and the deployment of new RMS capabilities.
- Escalation Point: Act as the escalation point for challenging technical issues and ensure they are resolved in a timely manner.
- Documentation: Maintain comprehensive documentation of system configurations, processes, and troubleshooting procedures for the team.
- Collaboration: Collaborate with cross-functional teams, including IT, Sales, and Finance, to ensure seamless integration of the RMS with other systems and processes.
- Reporting: Generate and analyze reports related to team performance, system usage, and support ticket trends.
- “Super-user” of Revenue Management Systems, with proven expertise in revenue management
- Revenue management experience, with ideally background in technology as a plus.
- Fluent English skills.
- Strong Working knowledge of PMS (property management systems), CRS (central reservation systems), Channel Management, and onward distribution.
- São Paulo Accor Office (Pinheiros)
- Hybrid work format, three times a week in the office
- Reporting to the Global Revenue Management located in France
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It covers the basic to advanced aspects of construction management equipping you with the skills to succeed in this field.</strong><br /> <br /> Through this comprehensive course, you will learn about the pre-construction phase, planning, cost, and site management for construction projects, taking you through the legal documentation, CDM regulations, HSE competency, and how to identify safety risks in the construction planning stage. You’ll learn about procurement, stock control, and materials management for construction projects. Also, the Construction Project Management course covers supply chain management and quality assurance for construction projects. Furthermore, you’ll learn about different participators, legal aspects and health, and safety management for construction<br /> <br /> By the end of the course, you will have a practical understanding of your role in regards to construction project management as a duty holder, and how to integrate an effective plan covering all the essential aspects for the successful delivery of your construction projects. <ul> <li><strong>Accredited by CPD</strong></li> <li><strong>Complies with EU's General Data Protection Regulation 2018</strong></li> <li><strong>Developed by qualified professionals</strong></li> <li><strong>24/7 Learning Assistance</strong></li> <li><strong>Instant e-certificate and hard copy dispatch by next working day</strong></li> <li><strong>Fully online, interactive course with audio voiceover</strong></li> <li><strong>Self-paced learning and laptop, tablet, smartphone-friendly</strong></li> </ul> <strong>Who should take the course?</strong><br /> <br /> This Construction Project Management course is ideal for anyone who is involved in the construction field wants to boost his career in this field, which includes: <ul> <li>Construction Project.</li> <li>Supervisors.</li> <li>HSE Officers.</li> <li>Contractors.</li> </ul> <strong>Learning Outcomes</strong><br /> <br /> By the end of the Construction Project Management course, learners will be able to: <ul> <li>Understand the project life cycle and stages in construction project management.</li> <li>Understand the cost management and procurement process for construction projects. ‘</li> <li>Learn about stock control and materials management as well as implementing an effective supply chain system.</li> <li>Understand site management and construction materials management for construction projects,</li> <li>Learn about the different parties involved in a construction project and how to communicate with them effectively.</li> <li>Understand the legal aspects of contracting.</li> <li>Learn about quality assurance and customer care for construction projects.</li> <li>Demonstrate a good understanding of health and safety management practices for construction projects.</li> </ul> <strong>Assessment</strong><br /> <br /> At the end of the Construction Project Management course, there will be an online assessment, which you will need to pass to complete the Construction Project Management course. 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You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><p> You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. </p><p> Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. </p><p><b> Hospitalityisaworkofheart, </b></p><p><b> Joinus andbecomeaHeartist. </b></p><p> Job Description </p><p> The Team Lead Revenue Excellence Center will be a crucial part of our <b> Global Revenue Management team, </b> responsible for leading a team of Brazilian support specialists. </p><p><b> Reporting to the Manager Revenue Excellence Center </b> <b> located in France </b> , you will ensure the smooth operation and optimization of our RMS while providing guidance and support to your team members on day-to-day basis. You will collaborate with other departments and external vendors to deliver outstanding support and contribute to the continuous improvement of our revenue management processes. </p><p> These projects encompass onboarding of new hotels on Revenue Management Systems, ticketing management and efficiency optimization, steady-state support initiatives, business process and procedure updates, and the deployment of new capabilities within the Global Revenue Management Systems to hotels worldwide – with strong emphasis <b> on revenue management knowledge and business practice. </b></p><p> The person will facilitate cross-functional team collaborations as well as to support hubs in the definition and implementation of their roll-out strategy. </p><p><b> What you will be doing: </b></p><ul><li><b> Team Leadership: </b> Lead and manage a team of Revenue Management System Support Specialists, providing guidance, mentoring, and support to ensure the team's success. </li><li><b> Technical 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Team Lead Revenue Excellence Center at Accor Hotels. Please apply or share https://jobs.laimoon.com/jobs/externalview/43440267' $emailText = 'Hiring now! Team Lead Revenue Excellence Center at Accor Hotels. 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Hiring company
Accor Hotels
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Business Project Management - CPD Certified Academy for Health & FitnessAED 799Duration: Upto 85 Hours
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Construction Project Management Training ExpressAED 46
AED 1,028Duration: Upto 6 Hours
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