Retail Operations Manager

Role Duties and Responsibilities Advise and assist retailers with retail growth, profitability, and cash flow. Liaise with and assist retailers with store openings and re-launches. Analyzing and accurately interpreting store performance statistics and benchmarks to identify root causes of poor financial performance and develop action plans to improve. Performing store audits through structured store visits and the provision of written reports Financial management - compile budgets in line with business strategy and growth plans Manage risk in potential bad debt. Ensuring that store standards are upheld according to SPAR specifications and the respective hygiene and store standards audits. Engage with location specific suppliers and service providers to facilitate growth and resolution Perform the role of a liaison for the Western Cape Distribution Centre across various functions of Logistics, Marketing, IT and Operations Identify service delivery obstacles and challenges and provide recommendations Role Experience and Requirements The ability to develop an open, sincere, and trusting relationship with our retailers. Good business acumen and operational financial skills. Valid Driver's License, a necessity. Must be willing to travel extensively. Finance or Business-related tertiary qualification. Computer literacy (MS Office). Retail management experience preferably at management level. Knowledge of FMCG is essential. High energy levels with a high stress tolerance. Sound leadership and people skills. Good interpersonal, analytical, and problem-solving skills. Good skills in the following: communication, negotiation, planning, organizing, effective decision making and influencing.