Job details
Supervising the network infrastructure and available systems.
Manage teams of technicians, system engineers, and other IT staff.
Follow up on computer problems and provide advice on appropriate solutions.
Follow up on employee and customer data and keep records in an organized manner.
Analyze call logs so you can spot common problems
Update self-help files so customers/employees can try to fix problems themselves.
Testing and repair of technical equipment and devices.
Maintaining and improving the organization's local networks and its servers.
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