Home Qatar Guest Relations Officer

Home Qatar Guest Relations Officer

Guest Relations Officer

Full time at a Laimoon Verified Company in Qatar
Posted on May 2, 2024

Job details

**Position Overview**:

We are seeking a dedicated and personable Guest Relations Officer to join our team. The Guest Relations Officer will be the face of our hotel, responsible for ensuring that each guest receives the highest level of service and hospitality from the moment they arrive until their departure. This role requires excellent communication skills, attention to detail, and a passion for providing memorable experiences to our guests.

**Key Responsibilities**:

- Warmly welcome guests upon arrival and assist with check-in procedures.

- Provide personalized assistance and recommendations to guests regarding hotel facilities, local attractions, dining options, and special events.

- Handle guest inquiries, requests, and complaints in a prompt and professional manner, striving to exceed guest expectations.

- Coordinate special arrangements for VIP guests, including room upgrades, amenities, and personalized services.

- Maintain a comprehensive knowledge of hotel services, room types, rates, and promotional packages to effectively promote upselling opportunities.

- Ensure that guest rooms and public areas are well-maintained and presentable at all times.

- Collaborate with other hotel departments, including housekeeping, maintenance, and food and beverage, to fulfill guest requests and resolve issues.

- Conduct guest satisfaction surveys and actively seek feedback to identify areas for improvement.

- Uphold the hotel's standards of service excellence and contribute to a positive work environment for fellow team members.

**Qualifications**:

- Previous experience in a similar guest-facing role within the hospitality industry is preferred.

- Exceptional interpersonal and communication skills, with the ability to interact effectively with guests of diverse backgrounds.

- Strong problem-solving abilities and a proactive approach to guest service.

- Ability to multitask and work effectively in a fast-paced environment.

- Excellent organizational skills and attention to detail.

- Flexibility to work various shifts, including evenings, weekends, and holidays.

- A genuine passion for delivering exceptional guest experiences and creating memorable moments.

**Job Types**: Full-time, Permanent

Application Question(s):

- Do you have a Valid Qatar ID?

- Can you get NOC for Sponsorship Transfer?

- Can you join Immediately?

Apply on company website
Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.

Share this job
Improve your chance to get this job. Do an online course on Management, Leadership and Business starting now. Claim $10 promo towards online courses. See all courses

Similiar Jobs that might interest you

... Project Safety Officer   Qualifications Bachelor Degree in Safety ...

Qatar - Doha 18 days ago

Apply on Jobsite

... DCA) Title RADIATION PROTECTION OFFICER Primary Purpose of ... as Radiation Protection Officer. - Good report writing ...

Qatar 18 days ago

Apply on Jobsite

Station Officer

 QatarEnergy

... HSE (MIC) Title STATION OFFICER Primary Purpose of Job ... Fire Officer until relieved by a more senior officer. Education • ...

Qatar 18 days ago

Apply on Jobsite

... SR. SHIPPING OPERATIONS OFFICER Primary Purpose of ... of Procurement, Contracts, and Project Management basics. • Effective ...

Qatar 18 days ago

Apply on Jobsite

... HSE & QUALITY Title HSE OFFICER (Petrol Stations) Primary ... industry and their associated safety systems, with focus on ...

Qatar 18 days ago

Apply on Jobsite

... MARKETING Title SR. SALES OPERATIONS OFFICER (SULPHUR) Primary Purpose of Job ...

Qatar 18 days ago

Apply on Jobsite

... safety field out of which 5 years as a Safety Officer ...

Qatar 18 days ago

Apply on Jobsite

... Title: Senior Plant Safety Officer Qualifications Bachelor ... Conduct safety assessments ensuring compliance with safety ...

Qatar - Doha 18 days ago

Apply on Jobsite

... data/information processing including MS Office software applications. o Highly motivated ...

Qatar 18 days ago

Apply on Jobsite

MARINE OFFICER

 QatarEnergy

... MARINE OFFICER Primary Purpose of Job Education ... etc., Rig moving, Chartering, Offshore Oil Operations, Marine Inspection ...

Qatar 18 days ago

Apply on Jobsite

... SERVICES OPERATIONS Title SR. SAFETY OFFICER (AVIATION) Primary Purpose ... the highest risk offshore activities. In order ...

Qatar 18 days ago

Apply on Jobsite

Department Crude Oil Title SR. SALES OPNS OFFICER (CONDENSATES)

Qatar 18 days ago

Apply on Jobsite

... MARKETING Title SR. SALES OPERATIONS OFFICER (AMMONIA) Primary Purpose of Job ...

Qatar 18 days ago

Apply on Jobsite

... MARKETING Title SR. SALES OPERATIONS OFFICER (LPG) Primary Purpose of Job ...

Qatar 18 days ago

Apply on Jobsite

... MARKETING Title SR. SALES OPERATIONS OFFICER (NAPHTHA) Primary Purpose of Job ...

Qatar 18 days ago

Apply on Jobsite

... MARKETING Title SR. SALES OPS OFFICER (DISTILLATES) Primary Purpose of Job ...

Qatar 18 days ago

Apply on Jobsite

... SR. TRADING & MARKETING REGULNS OFFICER) Primary Purpose of Job ... the LCV division on any projects that it is developing ...

Qatar 18 days ago

Apply on Jobsite

... . • Excellent back MS office applications (MS Office Suite, MS Project, Visio) skills. Experience ...

Qatar 18 days ago

Apply on Jobsite

... knowledge Microsoft Office and other office productivity applications such as Microsoft Project and ...

Qatar 18 days ago

Apply on Jobsite
See All Guest Jobs
Jobs
Courses
Qatar
Middle East
Asia
Europe
Australia
Africa
The Americas
Global
Promote courses on Laimoon Promote your courses
Free virtual classroom software

Copyright 2024 © Laimoon.com Privacy Policy   -    Terms Of Use

Feedback Feedback