Sales Operations In-charge - Travel & Tourism
Job details
We are looking for a responsible _Sales Operations In-charge_ to undertake a variety of managerial tasks in collaboration with or in the absence of a higher-level manager.
- They must have excellent organizational skills and aptitude for problem solving.
- He will be acting as a point of contact between employees and manager.
Main Duties and Responsibilities but not limited to:
- Assist the manager in organizing, planning, and implementing strategy.
- Coordinate operations.
- Communicate with customers and evaluate their needs and specifications.
- Create reports.
- Increase business of company day by day to achieve sales target.
- Increase/handle healthy relationship with our client and generate new business from them.
- Generate references from the existing client and develop the company's business.
- Promote and market the business, sometimes to new or niche markets.
- Manage budgets and maintain statistical and financial records.
- Sell travel products and tour packages.
- Source products and destinations to meet consumer demands for bespoke travel and sustainable tourism.
- Deliver and exceed branch performance and productivity.
- Take part in familiarization visits to new destinations, to gather information on issues and amenities of interest to consumers.
- Liaise with travel partners, including airlines and hotels, to manage bookings and schedules, often a year in advance.
- Deal with customer enquiries and aim to meet their expectations.
- Provide sales reports to head office.
- Implement alternative and innovative ideas for achieving new business.
- Oversee the smooth, efficient running of the business.
- Motivate the sales team to hit and exceed their targets and ensure company profitability.
- Meet regularly with team leaders to give them sales figures and plan how they approach their work
- Meet company directors who advise on strategy and find out about any local issues and future trends
- Oversee the recruitment, selection and retention of staff as well as payroll matters and staff training
- Organise incentives, bonus schemes and competitions
- Deal with disciplinary matters and customer complaints.
**Job Types**: Full-time, Permanent
**Experience**:
- Travel and Tourism: 5 years (required)
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